Back of House Team Member in Cardiff

Back of House Team Member in Cardiff

Cardiff Full-Time On-site
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Join the Exciting Journey of Carl's Jr. Landed in the UK in 2025!

Supervisor Opportunity

About Us

Carl's Jr. has been serving up delicious, high-quality burgers and shakes since 1941. From humble beginnings with just $15 and a hot dog cart in California, Carl’s Jr. has grown into a global brand with nearly 4,000 locations across over 44 countries. In 2025, Carl’s Jr. will open its first UK restaurant, and we’re looking for a passionate and dynamic Supervisor to join our team and help deliver an unforgettable experience to our guests!

What You’ll Be Doing

  • Supervising and coordinating operations to ensure seamless service.
  • Leading, mentoring, and motivating the team to deliver outstanding customer experiences.
  • Maintaining the highest standards of customer service, cleanliness, and presentation.
  • Managing guest relations, addressing any issues, and ensuring complete customer satisfaction.
  • Assisting with staff training and development to uphold Carl’s Jr. brand standards.
  • Supporting the management team in driving sales and achieving business goals.
  • Creating a welcoming and positive atmosphere where both staff and guests thrive.

What We’re Looking For

  • Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
  • A natural leader with the ability to inspire and guide a team.
  • A passion for hospitality and delivering top-notch service.
  • Excellent communication and interpersonal skills.
  • Strong organisational abilities and keen attention to detail.
  • Ability to stay calm and efficient under pressure.
  • Flexibility to work various shifts, including weekends and bank holidays.

Why You’ll Love It Here

At Carl's Jr., we offer more than just a job – we offer a rewarding career with amazing benefits, including:

  • 50% off your bill for you and 5 friends at all our brands – share the love with great food!
  • Exclusive Discounts on thousands of online and high-street retailers via our BRG Spark App.
  • 20% off at Carluccio’s retail gift shop & deli.
  • Financial & Wellbeing Support, including free mortgage advice and access to our Health & Wellbeing Centre.
  • Wage Stream – access your pay anytime you need it.
  • Healthcare Cashplan & Employee Assistance Programme (EAP).
  • Referral Rewards: Earn bonuses when you refer a friend to join our team.
  • Career Advancement: Incredible opportunities for growth and development within a diverse brand portfolio.
  • Flexible Scheduling: Achieve work-life balance with flexible working options.
  • Performance Bonuses: Your hard work is rewarded with performance-based bonuses.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

  • Honest – Acting with integrity in everything we do.
  • Hardworking – Giving our best, every day.
  • Hungry – Always striving for growth and excellence.a fantasticstriving
  • Heart – Caring deeply about our people, our guests, and our communities.

Skills

  • Supervisory Experience
  • Fast-Paced Experience
  • Customer Service
  • Food Safety
  • Food Preparation

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Back of House Team Member in Cardiff employer: Boparan-Restaurant-Group

BRG Hinckley is an excellent employer that fosters a vibrant and collaborative work environment, perfect for those passionate about culinary arts. With flexible hours, generous staff discounts, and a strong emphasis on safety and hygiene, employees are encouraged to grow and thrive in their roles while contributing to the success of renowned brands like Carluccio's and Slim Chickens.

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Contact Details:

Boparan-Restaurant-Group Recruitment Team