At a Glance
- Tasks: Help customers with skincare advice and provide personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% discount on products, generous holiday allowance, and a bonus scheme.
- Other info: Flexible working options available; great career development through our Skin School programme.
- Why this job: Be part of a passionate team and empower customers to feel confident in their skin.
- Qualifications: Empathy, sales enthusiasm, and a love for skincare trends are essential.
The predicted salary is between 26513 - 30482 £ per year.
The salary for this role is £26,513.19 - £30,482.35 depending on location. For part-time hours, the salary will be pro-rata.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role:
Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video. From engaging with customers to providing personalised skincare consultations, Tara's day is filled with helping people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have:
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits:
- Employee discount of up to 75% on Liz Earle Products
- Additional store discount (Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who we are:
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
Join us and together we can achieve more.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Information about the role:
We are now recruiting Liz Earle Customer Advisor for our York Coney Street store. We are looking for candidates to join us from as soon as possible, and who can be flexible to meet our customers’ needs. Your basic hours will be 15 per week, and your anticipated days of work will be 3 days Sunday to Saturday. You will cover AM, PM shifts between the hours of 8.00 and 18.00 which will include weekends. The anticipated shift patterns will be discussed at interview stage.
Liz Earle - Customer Advisor in York employer: Boots
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values empathy, teamwork, and personal growth. Our employees enjoy generous benefits, including up to 75% discount on our products, a comprehensive development programme, and a supportive environment that champions diversity and inclusion. Join us in our York Coney Street store and be part of a passionate team dedicated to helping customers feel confident and beautiful while advancing your career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in York
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the benefits of each product. This way, when you chat with customers, you can confidently recommend the best options for their needs.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable engaging with customers. The more you practice, the easier it’ll be to build those great relationships that Liz Earle values so much.
✨Tip Number 3
Show your passion for beauty! Share your own skincare journey or favourite products during interviews. This personal touch can help you stand out as a proud brand ambassador who genuinely cares about helping others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates on roles and opportunities at Liz Earle right there.
We think you need these skills to ace Liz Earle - Customer Advisor in York
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare trends, as this will show us that you're genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Use phrases like 'We Care More' and 'We Never Settle' to demonstrate that you align with our ethos and are ready to be a proud brand ambassador.
Highlight Customer Service Skills:Since this role is all about helping customers, emphasise any previous experience you have in customer service. Talk about how you've built relationships and provided personalised consultations in the past – we want to see that you can connect with our customers!
Apply Through Our Website:Don't forget to submit your application through our website! This ensures that it goes directly to us, and we can’t wait to read what you have to say. Plus, it’s the best way to stay updated on your application status.
How to prepare for a job interview at Boots
✨Know Your Skincare
Brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle's product range and their benefits. Being able to discuss specific products and how they can help customers will show your passion and expertise.
✨Emphasise Empathy
Since the role involves advising customers, highlight your ability to empathise and connect with people. Prepare examples from past experiences where you successfully helped someone find a solution to their needs, showcasing your customer service skills.
✨Show Team Spirit
Liz Earle values teamwork, so be ready to discuss how you work well with others. Share stories that demonstrate your collaborative spirit and how you contribute to a positive team environment, especially in a retail setting.
✨Dress the Part
As a beauty advisor, your appearance matters. Dress smartly and in a way that reflects the brand's ethos. This not only shows your understanding of the role but also your commitment to representing Liz Earle's values in your personal presentation.
