At a Glance
- Tasks: Engage customers, assist with eye-tests, and manage orders for glasses and contact lenses.
- Company: Leading optical retailer with a focus on customer care.
- Benefits: Retirement savings plan, employee discounts, and career development opportunities.
- Why this job: Join a customer-focused team and grow your career in eye care.
- Qualifications: Passion for customer care and desire for professional growth.
- Other info: Exciting opportunity in a dynamic retail environment.
The predicted salary is between 24000 - 36000 Β£ per year.
A leading optical retailer is seeking an Optical Assistant to join their team in Wishaw. You will engage customers, assist with eye-tests, and manage orders for glasses and contact lenses. The ideal candidate should have a passion for customer care and a desire for professional growth.
Benefits include:
- A retirement savings plan
- Employee discounts
- Career development opportunities
If you enjoy working in a customer-focused environment, we'd love to hear from you.
Optical Assistant: In-Store Eye Care & Customer Service in Wishaw employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Optical Assistant: In-Store Eye Care & Customer Service in Wishaw
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the optical retailer. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their customer-focused environment.
β¨Tip Number 2
Practice your customer service skills! Since the role is all about engaging with customers, think of examples from your past experiences where you've gone above and beyond for someone. We want to hear those stories during the interview!
β¨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional when you show up for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, itβs a great chance to reiterate your enthusiasm for the Optical Assistant position!
We think you need these skills to ace Optical Assistant: In-Store Eye Care & Customer Service in Wishaw
Some tips for your application π«‘
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you engage with customers and create a positive experience, so share any relevant experiences that showcase your skills!
Tailor Your Application: Donβt just send the same application everywhere! Take a moment to customise your CV and cover letter for this role. Mention specific aspects of the job description that excite you and how your background aligns with them.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why youβre a great fit for the Optical Assistant position!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just follow the prompts and submit your details!
How to prepare for a job interview at BOOTS
β¨Know Your Stuff
Familiarise yourself with the basics of eye care and optical products. Brush up on common terms related to glasses and contact lenses, as well as the services offered by the retailer. This will show your passion for the role and help you engage confidently with customers.
β¨Customer Care is Key
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your commitment to customer care, which is crucial for this position.
β¨Dress the Part
Since you'll be working in a retail environment, make sure to dress smartly and professionally for the interview. A polished appearance not only makes a good first impression but also reflects your understanding of the company's values and the importance of customer interaction.
β¨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the team dynamics, training opportunities, or how the company supports professional growth. This shows your genuine interest in the role and helps you assess if it's the right fit for you.