At a Glance
- Tasks: Lead the store team to enhance customer experience and drive sales through service.
- Company: Boots is a leading health and beauty retailer with a focus on customer care.
- Benefits: Enjoy a discretionary annual bonus, generous employee discounts, and flexible benefits.
- Other info: This role reports to the Regional Manager and involves collaboration with the Support Office.
- Why this job: Join a diverse team and complete the 'Step into Optics' training programme.
- Qualifications: Experience in team leadership is essential; clinical or optical experience is desirable.
The predicted salary is between 24960 - 31200 £ per year.
As an Opticians Store Manager you will be responsible for the leadership of your store to provide an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge.
About the role
Reporting to the Regional manager, you will work collaboratively with the regional team and the Support Office to influence and to increase business performance. You will use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to improve patient care and profitability.
You will also:
- Empower your team to nurture customer relationships to deliver sales through service.
- Inspire your team daily to deliver to target and beyond.
- Create a successful store environment.
- Work alongside your team to assist customers and find the products and services that best meet their needs, including offering solutions such as frame styling, clinical pre-testing, dispensing and much more, tailored to individual needs and preferences.
- Complete our industry-leading 'Step into Optics' training programme along to help you to develop your professional and clinical knowledge.
What you'll need to have
These are the essential skills or experience needed to succeed in this role:
- Experience leading a team.
It would be great if you also have:
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria:
- Experience working within a clinical or Optical environment.
- Experience leading a team within a customer-facing setting.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Store Manager - Opticians in Welwyn employer: Boots
Boots offers a comprehensive benefits package including a retirement savings plan and enhanced parental leave. Located in the UK, the company prioritises customer care and professional development through training programmes. Join a diverse team dedicated to improving patient care and profitability.
