At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real difference in customers' lives while learning in a dynamic environment.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.
You will also be involved in:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
What you’ll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Retail Assistant (Opticians) in Truro employer: Boots
At Boots Opticians, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and personal growth. As a Retail Assistant, you will benefit from our industry-leading training programme, flexible working options, and a generous benefits package, including employee discounts and enhanced parental leave. Join us in creating meaningful customer experiences while developing your career in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Opticians) in Truro
✨Tip Number 1
Get to know the store inside out! Familiarise yourself with the products and services Boots Opticians offers. This way, when you chat with customers, you can confidently recommend the best eyewear solutions tailored to their needs.
✨Tip Number 2
Practice your people skills! Being a Retail Assistant means you'll be interacting with all sorts of customers. Work on your listening skills and learn how to read body language – it’ll help you connect better and provide top-notch customer care.
✨Tip Number 3
Don’t shy away from showing your passion for learning! Boots Opticians offers fantastic training opportunities, so express your eagerness to grow and develop your skills during interviews. It shows you're committed and ready to take on new challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can easily keep track of your application status and any updates from our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Retail Assistant (Opticians) in Truro
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you’ve gone the extra mile for a customer, as this is key for us at Boots Opticians.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the Retail Assistant role. We want to see how your background fits with our team and the specific tasks you'll be doing.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures it gets to the right people quickly, and we can’t wait to see what you’ve got to offer.
How to prepare for a job interview at Boots
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understanding common terms and products will help you engage confidently with the interviewers, showing your passion for customer care and desire to learn.
✨Showcase Your People Skills
Since you'll be interacting with customers daily, highlight your experience in building relationships. Prepare examples of how you've successfully helped customers in previous roles, especially in retail or clinical environments.
✨Ask Thoughtful Questions
Prepare a few questions about the role and the team dynamics at Boots Opticians. This shows your genuine interest in the position and helps you understand how you can contribute to the store's success.
✨Dress the Part
Make a great first impression by dressing smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the opportunity to join the team.
