At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a leading retail and pharmacy brand with a focus on community.
- Benefits: Enjoy employee discounts, flexible benefits, and a generous retirement plan.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in customers' lives while developing your leadership skills.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities:
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have:
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team‑centred environment.
It would be great if you also have:
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits:
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Manager in Trowbridge employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Trowbridge
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you connect your experiences to their mission during the chat.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you’ve inspired or coached a team. We want to hear about those moments when you made a difference, so be ready to share them in a way that shows your passion for customer care.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show us you’re genuinely interested by asking about team dynamics or how they measure success in the role. It’s a great way to demonstrate your collaborative personality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Assistant Manager in Trowbridge
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've inspired others and achieved performance goals in a customer-facing environment.
Connect with Our Values: Take a moment to understand our commitment to excellent customer care. In your application, share examples of how you've connected with customers and met their needs, as this is key to the Assistant Manager role.
Be Data Savvy: Mention any experience you have with interpreting data and trends. We love candidates who can react quickly to changing customer needs, so show us how you've used insights to drive business growth.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BOOTS
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Manager role. Familiarise yourself with the key responsibilities and how they relate to customer care and team leadership. This will help you articulate how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've led a team in a customer-facing environment. Highlight instances where you inspired your team or improved performance through coaching. This will demonstrate that you can effectively lead and motivate others.
✨Emphasise Your Customer-Centric Approach
Since the role focuses on delivering excellent customer care, share stories that illustrate your commitment to understanding and meeting customer needs. Discuss how you’ve used data and insights to adapt to changing customer demands in previous roles.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and expectations for the Assistant Manager role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.