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- Tasks: Join us as a Trainee Pharmacy Dispenser, providing fantastic patient care and support.
- Company: Boots is a leading pharmacy and healthcare provider dedicated to customer care and community health.
- Benefits: Enjoy competitive pay, flexible working, generous discounts, and a supportive work environment.
- Why this job: Make a real difference in patients' lives while developing your pharmacy career with full training provided.
- Qualifications: No experience needed; just bring your passion for customer care and a willingness to learn.
- Other info: Opportunities for career progression and NVQ qualifications available to enhance your professional journey.
The hourly rate for this role is £12.00 and up to £13.15 across selected locations within London. The hourly rate will increase after 6 months in role. No previous experience is required, and full training will be provided.
Fantastic customer care is at the heart of everything we do, and as a Trainee Dispenser you'll be part of helping patients feel good. It's everything from the clear advice and care you offer them, to the wide ranges of dispensing services we provide. To provide fantastic patient care as a Trainee you will work across the healthcare counter and the dispensary to where the patients need you most. This is a great opportunity to develop your pharmacy career and make a difference to the lives of our patients.
With different types of pharmacies all over the UK, we're giving patients the very best care and attention with the services we offer. You will be providing healthy lifestyle advice and health services to our patients across a number of store locations. You'll do this through great conversations as well as delivering the technical aspects of supplying medicines. This is often a fast-paced environment, and you will interact with many different people, and will be a core member of the pharmacy and healthcare team.
Your duties will include:
- Learning how to tailor conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs.
- Working towards delivering the technical aspects of the dispensary whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions.
- Complying with legal and professional requirements and accepted guidance on professional practice in Boots.
- Seeking opportunities to engage with GPs and practice teams to promote services and items.
- Working towards delivering efficient dispensary operations and ensuring dispensing losses are minimised.
You will need to be prepared to work towards an NVQ Level 2 equivalent in Pharmacy Services once you start in role. But it isn't just about experience or knowledge, we're looking for people with a genuine passion for customer care, and who will be ambassadors for healthcare in our stores. You will have the ability to build excellent relationships with patients and your team and will be able to understand individual patient needs and tailor your support and advice appropriately. You will have the ability to advise patients with confidence and accuracy whilst remaining customer focused.
If you are interested in further developing your professional career, we can support you towards achieving both competency and knowledge based NVQ Level 3 (QCF) qualification in Pharmacy Services to become eligible to register with the GPHC as a Pharmacy Technician. This could then lead to an Accuracy Checking Pharmacy Technician (ACPT) role. As you continue to develop your healthcare knowledge through these qualifications and roles, your pay and benefits will reflect this.
Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work-life balance.
We have a great range of benefits that go beyond salary and offer flexibility to suit you:
- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.
Trainee Pharmacy Dispenser employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Pharmacy Dispenser
✨Tip Number 1
Familiarise yourself with the basics of pharmacy operations and customer care. Understanding the key responsibilities of a Trainee Pharmacy Dispenser will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Showcase your passion for customer service by preparing examples of how you've provided excellent support in previous roles or situations. This will demonstrate your commitment to patient care, which is crucial for this position.
✨Tip Number 3
Research the specific pharmacy locations you're applying to. Knowing their services and community involvement can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Network with current or former pharmacy dispensers if possible. They can provide insights into the role and the company culture, which can be invaluable when preparing for your interview.
We think you need these skills to ace Trainee Pharmacy Dispenser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant skills or experiences related to customer care and teamwork. Even if you don't have direct pharmacy experience, emphasise your ability to communicate effectively and build relationships.
Craft a Strong Cover Letter: In your cover letter, express your genuine passion for customer care and your eagerness to learn. Mention how you can contribute to the pharmacy team and support patients in their healthcare needs.
Showcase Your Soft Skills: Since this role requires excellent communication and interpersonal skills, provide examples of how you've successfully interacted with customers or worked in a team. This will demonstrate your suitability for the fast-paced environment.
Highlight Your Willingness to Learn: Mention your readiness to pursue the NVQ Level 2 qualification and any other training opportunities. This shows your commitment to professional development and aligns with the company's values of growth and learning.
How to prepare for a job interview at BOOTS
✨Show Your Passion for Customer Care
As a Trainee Pharmacy Dispenser, your role revolves around fantastic customer care. Be prepared to share examples of how you've provided excellent service in the past, even if it's from a different context. This will demonstrate your genuine passion for helping others.
✨Understand the Role's Responsibilities
Familiarise yourself with the key duties of a Trainee Dispenser, such as dispensing medicines and providing health advice. Being able to discuss these responsibilities confidently during the interview will show that you're serious about the position and understand what it entails.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask your interviewers about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
✨Demonstrate Teamwork Skills
Since you'll be working closely with a healthcare team, highlight any experiences where you've successfully collaborated with others. Discussing your ability to build relationships and work effectively in a team will be crucial in showcasing your suitability for the role.
