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- Tasks: Lead a team to deliver exceptional customer experiences and manage store operations.
- Company: Join Boots Opticians, a diverse and inclusive workplace committed to your growth.
- Benefits: Enjoy bonuses, generous discounts, flexible benefits, and 24/7 support.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real impact while developing your skills in a dynamic retail environment.
- Qualifications: Customer service experience and a passion for team leadership.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have:
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Our benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Assistant Store Manager (Retail) in Tonbridge employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail) in Tonbridge
✨Tip Number 1
Get to know the company culture before your interview. Check out Boots Opticians' social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. Focus on how your experience in customer service and team leadership aligns with the role of Assistant Store Manager. Confidence is key, so the more you practice, the better you'll feel!
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're engaged and keen to learn more about the role and the team. Ask about the training programmes or how they support career development – it’ll impress them!
✨Tip Number 4
After your interview, don’t forget to follow up with a thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Store Manager (Retail) in Tonbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Store Manager role. Highlight any customer-facing roles and leadership experience you've had, as these are key for us at Boots Opticians.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our team. Be genuine and let your personality come through!
Showcase Your Team Leadership Skills: Since you'll be managing a diverse team, it's important to demonstrate your leadership abilities. Share examples of how you've coached or led a team in the past, and how you helped them grow.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Boots Opticians!
How to prepare for a job interview at Boots
✨Know Your Customer Service Skills
As an Assistant Store Manager, you'll need to showcase your customer service experience. Prepare examples of how you've handled challenging situations or improved customer satisfaction in previous roles. This will demonstrate your ability to lead a team in delivering an exemplary customer journey.
✨Showcase Your Leadership Experience
Be ready to discuss your experience in leading or coaching a team. Think of specific instances where you motivated your team or helped someone develop their skills. This will highlight your capability to manage a diverse team and contribute to their growth.
✨Familiarise Yourself with Clinical Activities
Since the role involves clinical activities, brush up on any relevant knowledge you have about patient pre-screening and dispensing. If you have experience in a clinical environment, be sure to mention it and relate it to how it can benefit the store's operations.
✨Embrace the Company Culture
Boots Opticians values inclusivity and diversity, so be prepared to discuss how you align with these values. Share your thoughts on fostering a positive work environment and how you can contribute to making the workplace more inclusive for everyone.