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- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy competitive pay, generous discounts, and flexible benefits.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Passion for customer care and eagerness to learn.
- Other info: Opportunities for career growth and supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test to helping our customers find the perfect eye-wear solution for them, no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading Step Into Optics training programme. This programme includes both workshop-based learning and practical on the job experience.
You will also:
- Order dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our benefits include:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme
At Boots Opticians we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If your application is successful you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Thatcham employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Thatcham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer care and your enthusiasm for learning.
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Share personal stories that highlight your customer service skills and how you’ve gone above and beyond to help others. Remember, they want to see the real you!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Optical Assistant in Thatcham
Some tips for your application 🫡
Show Your Passion for Customer Care: Make sure to highlight your enthusiasm for helping customers in your application. We want to see how you connect with people and understand their needs, so share any relevant experiences that showcase your customer service skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the extra step to align with our values.
Be Yourself: We value authenticity, so let your personality shine through in your written application. Share your story and what makes you unique, as we’re looking for individuals who will fit into our inclusive team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to read it!
How to prepare for a job interview at BOOTS
✨Know Your Customer Care
As an Optical Assistant, your passion for customer care is key. Before the interview, think of examples where you've gone above and beyond for a customer. This will show your potential employer that you truly understand the importance of building relationships and meeting customer needs.
✨Familiarise Yourself with Optical Products
Brush up on your knowledge of eyewear solutions, including glasses and contact lenses. Being able to discuss different products confidently during the interview will demonstrate your enthusiasm for learning and personal development, which is highly valued in this role.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific situations on the shop floor. Think about how you would greet customers, assist with eye-tests, or manage aftercare support. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Show Your Willingness to Learn
The Step Into Optics training programme is a fantastic opportunity for growth. Be ready to express your eagerness to learn and develop your skills. Share any past experiences where you've embraced training or taken the initiative to improve your knowledge in a retail or clinical environment.