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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver an exceptional customer journey.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy generous discounts, bonuses, and flexible benefits.
- Other info: Access to industry-leading training and career development opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in customer service and a desire to learn and lead.
The predicted salary is between 25000 - 32000 £ per year.
About the role
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre‑screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you'll need to have:
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Our benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Store Manager (Retail) in Suffolk employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail) in Suffolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or improved customer service. Be ready to share these during your interview to demonstrate how you can inspire and develop others at Boots.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager (Retail) in Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Store Manager role. Highlight any customer-facing roles and leadership experience you've had, as these are key for us at Boots Opticians.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our team. Be sure to mention any relevant clinical experience if you have it!
Showcase Your Team Leadership Skills: Since you'll be managing a diverse team, it's important to demonstrate your ability to lead and inspire others. Share examples of how you've coached or developed team members in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Boots
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Store Manager role at Boots Opticians. Familiarise yourself with their customer service approach, clinical activities, and team management expectations. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Leadership Skills
Since you'll be managing a diverse team, be ready to share examples of how you've led or coached others in the past. Highlight specific situations where you inspired your team or improved their performance. This will show that you're not just a manager but a leader who can motivate and develop others.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service abilities. Think about potential challenges you might face in the role and how you would handle them. Practising these scenarios will help you respond confidently and effectively during the interview.
✨Emphasise Your Desire to Learn
Boots Opticians values continuous development, so express your eagerness to learn and grow within the company. Mention your interest in their 'Step into Optics' training programme and any other leadership training opportunities. This shows that you're committed to both your personal growth and the success of the store.