At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage store operations.
- Company: Join Boots Opticians, a diverse and inclusive workplace committed to your growth.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Other info: Access industry-leading training and career development opportunities.
- Why this job: Make a real impact while developing your skills in a dynamic retail setting.
- Qualifications: GOC Registered with customer service experience and a desire to learn.
The predicted salary is between 30000 - 40000 € per year.
About the role
As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more. You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you'll need to have
- GOC Registered
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have
- Experience working in a clinical environment
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians?
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.
What's next?
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer.
Assistant Store Manager (Clincl) in Suffolk employer: Boots
At Boots Opticians, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our employees to thrive. As an Assistant Store Manager, you will benefit from comprehensive training programmes, generous employee discounts, and flexible benefits tailored to your needs, all while working in a dynamic environment that values diversity and personal growth. Join us in shaping the future of optical care and enjoy a rewarding career where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Clincl) in Suffolk
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Boots Opticians on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show your passion for optics! Research the latest trends in the optical industry and be ready to discuss how you can contribute to Boots Opticians' mission of delivering an exemplary customer journey.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Boots Opticians family.
We think you need these skills to ace Assistant Store Manager (Clincl) in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your customer-facing roles and any leadership experience you've had, as these are key for the Assistant Store Manager position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about working at Boots Opticians. Share specific examples of how you've led a team or improved customer service in previous roles to show us what you can bring to the table.
Show Your Enthusiasm for Learning:Mention your eagerness to participate in our 'Step into Optics' training programme. We love candidates who are keen to develop their clinical knowledge and grow within the company, so let that shine through in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Boots
✨Know Your Stuff
Make sure you understand the role of an Assistant Store Manager at Boots Opticians. Familiarise yourself with their customer journey, clinical activities, and how to inspire a team. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
Prepare examples of how you've led or coached a team in the past. Think about specific situations where you helped someone develop their skills or improved team performance. This will demonstrate your capability to manage and inspire others.
✨Emphasise Customer Service Experience
Since this role is customer-facing, be ready to discuss your previous experiences in customer service. Highlight any challenges you faced and how you resolved them, showcasing your problem-solving skills and commitment to delivering an exemplary customer journey.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the training programmes available or how the store measures success. It shows you're engaged and thinking about how you can grow within the company.
