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- Tasks: Support store operations across the South Region, ensuring smooth and efficient processes.
- Company: Join Boots, a leading health and beauty retailer committed to empowering its people.
- Benefits: Enjoy generous discounts, flexible benefits, and a supportive work environment.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact by improving store standards and supporting your colleagues.
- Qualifications: Experience in retail operations and strong communication skills are preferred.
The predicted salary is between 30000 - 40000 £ per year.
Contract: Full-time, Permanent
Location: Field-based (South Region)
Closing date: 22/05/26
Recruitment Partner: Daniel White, Daniel.White1@boots.com
Are you ready to make a difference? Join us as a Stores Operations Support Specialist at Boots! At Boots, we work every day to build a brilliant environment for our people, empowering them to make a positive impact on our customers and colleagues. As part of our Central Operations team, you will play a vital role in ensuring our stores run smoothly and efficiently.
What you’ll be doing
You will cover the South Region for Boots, particularly Dorset, Bournemouth, Southampton & Jersey / Guernsey. In this role, you will:
- Share best practice and work cross-functionally to drive robust standards and identify areas for improvement and education.
- Provide guidance for the store audit process, ensuring compliance and driving capability to improve results.
- Undertake store audit verifications, ensuring robust compliance and coaching stores to improve standards.
- Implement store projects with a collaborative mindset with store, area and regional teams, ensuring these are delivered on time and to the required standard.
- Coach stores to understand MyStock processes enabling delivery of a robust operational platform in stores.
- Act as the conduit between stores and support office to influence the wider agenda.
- Promote a strong safety culture in stores offering guidance and expertise and ensure compliance with all legal and regulatory requirements.
- Undertake investigations into internal and external losses within stores, including formal interviewing of colleagues.
- Work in partnership with other Stores Operations Support team members to respond appropriately to all incidents, accidents and loss & fraud investigations.
It would be great if you also have
- A strong understanding of stores and operational activity - preferably with stores, support office, and/or supply chain experience.
- Experience in training or mentoring team members.
- Great investigatory skills demonstrating interpersonal understanding.
- Ability to explain, simplify and communicate analytical information clearly & concisely.
- Ability to travel across the South of England.
Where your brilliance can take you
At Boots, we believe in your potential. With our commitment to your development, you’ll have opportunities to grow your career and take on new challenges.
Rewards designed for you
- Boots Retirement Savings Plan.
- Generous employee discounts for you and a family member.
- Enhanced maternity/paternity/adoption leave pay.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- Flexible benefits scheme including options for additional holiday and discounted gym memberships.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
Stores Operations Support Specialist employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stores Operations Support Specialist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots and their values. This will help you connect your experience with what they’re looking for, showing that you’re not just another candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Show off your skills! Be ready to share specific examples from your past experiences that demonstrate your ability to handle the responsibilities of the Stores Operations Support Specialist role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Stores Operations Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Stores Operations Support Specialist role. Highlight relevant experience, especially in stores and operational activities, and don’t forget to mention any training or mentoring you've done!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with what we’re looking for at Boots. Keep it concise but impactful!
Showcase Your Investigatory Skills: Since this role involves investigations into losses and compliance, make sure to highlight any relevant experience you have. Share examples of how you've successfully navigated similar situations in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at Boots
✨Know Your Stuff
Before the interview, make sure you understand the role of a Stores Operations Support Specialist. Familiarise yourself with Boots' operational processes, especially around store audits and compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in stores or operational roles. Think of specific examples where you've improved processes or trained team members. This will demonstrate your capability and how you can add value to the team at Boots.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. For instance, ask about how the Central Operations team collaborates with stores or what challenges they currently face. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
✨Emphasise Teamwork
Since the role involves working cross-functionally, highlight your ability to collaborate effectively. Share examples of how you've worked with different teams to achieve common goals. This will illustrate your teamwork skills and align with Boots' values of collaboration and support.