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- Tasks: Lead a dynamic team to deliver exceptional customer care and drive store success.
- Company: Join Boots, a leading health and beauty retailer with a focus on inclusivity.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Other info: Opportunities for career progression in beauty, healthcare, and opticians await you.
- Why this job: Make a real impact in a role that fosters growth and development.
- Qualifications: Retail management experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
As a Store Manager you will work in store and really drive the success of your store and inspire your teams with your love for great customer care. Your passion and strategy will help the business to grow and change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond.
About the role You will:
- Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
- Lead the sales and performance of your store, whilst keeping our customers close to heart.
- Be a passionate ambassador for our Boots brand, helping us work towards becoming the world's best pharmacy led health and beauty retailer.
- Make the shop floor your own, get to know our teams, sales and operations.
- Consider what can we do to change for the better to set Boots apart from other retailers.
- Get to know your teams – find out what they like and what they want to see change.
What you’ll need to have These are the essential skills or experience needed to succeed in this role.
- Retail management and commercial experience, with great customer service skills.
- Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results.
- Ability to work at pace and react to the changing needs of the customer.
- A collaborative personality and able to thrive in a team centered approach.
- A passion for keeping up to date with your own learning and development.
- Ability to coach and develop individuals and teams.
It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.
- Experience and comfortable with navigating and embracing new technology.
Our benefits:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next If you apply for this role, you will be invited to take a timed online assessment, if you require any adjustments and assistance with this please contact us at careers@boots.co.uk. Once you have completed the assessment, our team will review your application and be in touch to update you. If you’re application is successful; our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Store Manager (large store) employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (large store)
✨Tip Number 1
Get to know the company inside out! Research Boots' values, mission, and recent news. This will help you connect your experience with their goals during interviews.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired teams or improved customer service. These anecdotes will showcase your skills and passion for the role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Boots family!
We think you need these skills to ace Store Manager (large store)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for customer care shine through! We want to see how you can inspire and lead a team, so share examples of your previous experiences that highlight your passion for retail and customer service.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We’re looking for someone who understands how to drive performance and implement strategies, so don’t be shy about showcasing your relevant experience!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique perspective on what makes a great store manager and how you can contribute to our mission at Boots. This is your chance to stand out from the crowd!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our fantastic benefits there!
How to prepare for a job interview at Boots
✨Know Your Store Inside Out
Before the interview, take some time to familiarise yourself with the store's layout, products, and services. Understand the current sales performance and any recent changes in strategy. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you inspire teams. Think of specific examples where you've successfully motivated a team or improved customer service. This will demonstrate your ability to lead and develop individuals, which is crucial for a Store Manager role.
✨Emphasise Customer Care Passion
Since the role revolves around exceptional customer care, share your personal experiences that highlight your commitment to customer satisfaction. Discuss how you would implement strategies to enhance the customer experience in the store, making it clear that customers are always at the heart of your decisions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about past challenges you've faced in retail management and how you overcame them. This will help you illustrate your ability to react to changing customer needs and drive business growth effectively.