At a Glance
- Tasks: Connect with customers and guide them to the best beauty products for their needs.
- Company: Join Boots, a leader in the beauty retail scene.
- Benefits: Enjoy a £1000 annual product allowance, discounts, and ongoing training.
- Other info: Opportunities for career growth and creative involvement in social media.
- Why this job: Make customers feel their best while working with premium beauty brands.
- Qualifications: Passion for beauty, strong communication skills, and sales enthusiasm.
The predicted salary is between 24000 - 36000 £ per year.
We are shaking up the beauty scene at Boots, and our Beauty Specialists are leading the charge. This isn’t your average retail role – it’s a unique position at the heart of our beauty halls, where you’ll connect with customers and guide them to the best skincare, makeup and hair products for their needs. From cult favourites to the latest viral must-haves, you’ll share honest, expert advice and help customers find what really works for them – all whilst driving sales through genuine, feel-good service.
About the role: Reporting to the Assistant Manager, you’ll work across all premium/luxury beauty brands, offering expert, unbiased advice to customers giving them the best experience in store. This is a sales-based role. You’ll have targets to meet and we’re about working as a team (not competing against each other for sales) so you won’t be on performance-based commission. Instead, we provide up to £1000 annual product allowance for you personally test, love and recommend our products.
This is a fun place to be, so you’ll really get to use your sales and communication skills as you approach and interact with lots of customers with a variety of needs throughout the day. We’re proud of our stores, so you will always keep the premium beauty hall and make-up counters looking their best. You will take pride in ensuring all counters and testers are well stocked, cleaned and tidied throughout the day.
You’ll have access to expert hands-on training with premium brands in store, plus a comprehensive learning programme through our online learning platform to keep building your beauty expertise. You’ll attend our famous virtual and in-person conferences where we bring our Beauty Specialists together for an immersive education experience.
As a Boots Beauty Specialist there may be opportunities to get involved with creating social media content, supporting with events or even the chance to be involved in some of our exciting campaigns.
What you’ll need to have:
- Enthusiasm & passion for make-up, skincare and haircare
- A warm, approachable manner and the confidence to start conversations with customers.
- A passion for achieving and exceeding sales targets or goals
- Ability to work at pace.
- Good communication skills, with the ability to understand customer needs.
- A proactive approach to learning about new products, techniques, and services
It would be great if you also have:
- Experience working towards sales or targets in beauty retail
- A creative flair or interest in social content
Career development: Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within beauty to become a Senior Beauty Specialist or Beauty Assistant Manager, move into store leadership as a Store Manager, or even join our Support Office.
Our benefits:
- Quarterly product allowance totalling up to £1000 per year (subject to number of hours worked per week.)
- Generous employee discounts
- Ongoing training from our amazing brands and beauty experts
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at. Exclusions may apply, eligible roles only.
Why Boots? At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next? If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to complete an online assessment before attending an in-store assessment. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Information about the role: We are now recruiting Boots Beauty Specialists for our Stoke On Trent, Festival Retail Park store. We are looking for candidates to join us onwards and who can be flexible to meet our customers' needs. We are looking for two candidates to fill two maternity vacancies both 20 hours over four days on a 4-week rota basis which includes late nights and weekends. Candidates need to be passionate about beauty both skincare and make-up. The exact shift patterns will be discussed at interview stage.
Beauty Specialist in Stoke-on-Trent employer: BOOTS
At Boots, we are redefining the beauty retail experience, and as a Beauty Specialist in our Stoke On Trent store, you'll be at the forefront of this transformation. With a strong emphasis on teamwork, ongoing training, and a generous product allowance, we empower our employees to thrive in a vibrant and inclusive environment. Join us to not only enhance your beauty expertise but also to explore exciting career progression opportunities within a company that values diversity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Specialist in Stoke-on-Trent
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including BOOTS, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Beauty Specialist in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like BOOTS that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at BOOTS will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about BOOTS and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at BOOTS
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at BOOTS, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at BOOTS!
