At a Glance
- Tasks: Help customers with skincare advice and provide personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and customer care.
- Benefits: Enjoy up to 75% discount on products, generous holiday allowance, and team bonuses.
- Other info: Flexible working options available; great career development opportunities.
- Why this job: Be a proud brand ambassador and help others feel confident in their skin.
- Qualifications: Empathy, sales enthusiasm, and a passion for skincare are key.
The predicted salary is between 26513 - 30482 € per year.
The salary for this role is £26,513.19 - £30,482.35 depending on location. For part-time hours, the salary will be pro-rata.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role:
Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video. From engaging with customers to providing personalised skincare consultations, Tara's day is filled with helping people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have:
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits:
- Employee discount of up to 75% on Liz Earle Products
- Additional store discount (Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who we are:
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
Join us and together we can achieve more. Find out more here.
What's next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Information about the role:
We are now recruiting Liz Earle Customer Advisor for our St Albans store. We are looking for candidates to join us from as soon as possible, and who can be flexible to meet our customers’ needs. Your basic hours will be 9 per week, and your anticipated days of work will be 2 days Sunday to Saturday. You will cover shifts between the hours of 9:00 and 18:00 which will include weekends. The anticipated shift patterns will be discussed at interview stage but candidates must be able to work every Sunday 12:00-16:30, Saturdays 9:30-14:00 and Thursday 12:00-16:30.
Liz Earle - Customer Advisor in St Albans employer: Boots
At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. Our employees enjoy generous benefits, including up to 75% discount on our products, a comprehensive development programme, and a commitment to diversity and inclusion, all set against the beautiful backdrop of St Albans. Join us to be part of a brand that truly cares about its people and customers, where your passion for skincare can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle - Customer Advisor in St Albans
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with the skincare range and be ready to share your personal experiences. This will help you connect with customers and show them that you're genuinely passionate about what you’re selling.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable with engaging customers. Remember, it’s all about building relationships and making them feel valued when they walk up to your counter.
✨Tip Number 3
Show off your sales skills! Think of creative ways to highlight promotions and offers. Maybe even come up with a fun pitch that makes customers excited about trying new products. The more enthusiastic you are, the more likely they’ll be to buy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates and tips on how to shine in your interview right there!
We think you need these skills to ace Liz Earle - Customer Advisor in St Albans
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare products, as this will show us that you're genuinely interested in the role.
Tailor Your Application:Make sure to customise your application to reflect the values of Liz Earle. Use phrases like 'We Care More' and 'We Never Settle' to demonstrate that you align with our ethos and are ready to be a proud brand ambassador.
Highlight Your Customer Service Skills:Since this role is all about helping customers, be sure to mention any previous experience you have in customer service. Talk about how you’ve built relationships and provided personalised consultations in the past.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Boots
✨Know Your Skincare
Brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle's product range and their benefits. Being able to discuss specific products and how they can help customers will show your passion and expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully helped customers in the past. Think about times when you went above and beyond to meet a customer's needs, as this aligns perfectly with Liz Earle's ethos of empathy and understanding.
✨Embrace the Brand Values
Understand and embody Liz Earle's core values: We Care More, We Never Settle, We Are One Team. Be ready to discuss how these values resonate with you and how you would apply them in your role as a Customer Advisor.
✨Practice Your Sales Techniques
Since meeting sales targets is part of the job, think about your approach to selling. Prepare to discuss how you would engage customers and promote offers effectively while ensuring they feel valued and understood.
