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- Tasks: Support exciting projects to improve retail processes and enhance colleague experiences.
- Company: Join Boots, a leading name in retail with a focus on innovation and inclusivity.
- Benefits: Enjoy competitive pay, generous discounts, flexible benefits, and 24/7 support.
- Why this job: Be part of a transformative project that makes a real difference for store teams.
- Qualifications: Strong communication skills and a passion for problem-solving are essential.
- Other info: Flexible working options available; we value diversity and inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
Contract: Permanent, Full-Time. Location: Nottingham Support Office. Salary: Lv 6. Closing date: 09/01/26.
Welcome to the Boots Operations Development team - an exciting team at the heart of Boots UK's Central Operations Function. Our aim is to ensure that what we do is; Simpler for Stores, Better for Customers and More Value for Boots. We're focusing on efficient processes and smart technology investments to make our Team Members' jobs easier and drive improved KPIs across the whole of the Retail Operation.
About the role
As a Project Specialist you will be integral to the discovery phase of our exciting EPOS (Till software) replacement programme (Griffin), by supporting the Project team in building the initial scoping and requirements for this exciting transformational programme you will play a key role in enabling the organisation to move to the next stage of the project.
Key responsibilities
- Supporting the Subject Matter Expert(s) define new retail processes, helping to define and refine build requirements and driving an improved colleague experience across all aspects of the programme.
- Support the BAU team to work cross functionally with internal stakeholders to deliver a plan of simplification opportunities and process enhancements.
- Support and execute a readiness and communication plan to support the implementation of the changes with field and store teams.
- Support the project delivery, planning and tracking documentation and provide status updates to the project sponsors.
What you'll need to have
- A strong understanding of managing and operating different formats of Boots stores and a strong knowledge of store operational processes.
- Able to build relationships and work productively with a wide range of internal teams, confident in engaging, influencing, and delivering results together.
- Enthusiastic and excited to seek out new opportunities, power through problems and deliver the very best solutions for store teams.
- Strong written and verbal communication skills and confidence in presenting to all work levels.
- Good working knowledge of Microsoft Office to include Outlook, Teams, Word, PowerPoint and Excel.
It would be great if you also have
- Project Management or Continuous Improvement methodology experience.
- Process Mapping experience.
- Boots Store experience.
- User acceptance testing experience.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Specialist - Operations Development employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist - Operations Development
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Boots through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Boots' operations and think about how your skills can help simplify processes and enhance customer experience. Show them you're not just another candidate!
✨Tip Number 3
Practice your communication skills! Since you'll be presenting to various teams, get comfortable explaining complex ideas simply. Maybe do a mock interview with a friend to nail that confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Boots family. Don’t miss out on this opportunity!
We think you need these skills to ace Specialist - Operations Development
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Specialist - Operations Development role. Highlight your relevant experience and skills that align with the job description, especially your understanding of retail processes and project management.
Showcase Your Communication Skills: Since strong written and verbal communication is key for this role, use clear and concise language in your application. Don’t forget to mention any experience you have in presenting to different levels within an organisation.
Demonstrate Your Enthusiasm: Let your passion for improving processes shine through! Share examples of how you've tackled challenges in the past and how you’re excited about the opportunity to contribute to Boots’ transformational programmes.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need right there!
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Make sure you have a solid understanding of Boots' operational processes and the specific role of a Project Specialist. Brush up on your knowledge of EPOS systems and how they impact store operations, as this will show your genuine interest and readiness for the position.
✨Build Relationships
Since the role involves working cross-functionally, think about how you can demonstrate your relationship-building skills during the interview. Prepare examples of how you've successfully collaborated with different teams in the past, highlighting your ability to influence and deliver results together.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like process mapping or project management methodologies. Consider preparing a brief presentation on a relevant topic to showcase your verbal skills.
✨Show Enthusiasm
Boots values enthusiasm and a proactive approach. Be ready to discuss how you've sought out new opportunities in previous roles and how you tackle challenges. Your excitement for the role and the company can set you apart from other candidates.
