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For Companies At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy discounts, bonuses, flexible benefits, and career development opportunities.
- Why this job: Make a difference in customers' lives while gaining valuable retail experience.
- Qualifications: Passion for customer care and a desire to learn.
- Other info: Flexible working options available to suit your lifestyle.
Overview
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same. Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading Step Into Optics training programme. This programme includes both workshop based learning and practical on the job experience.
Responsibilities
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
What you\\\’ll need to have
- Passion for customer care
- Desire to learn
It would be great if you also have
- Worked in a retail or clinical environment
Our benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let\\\’s see what\\\’s possible when we change for the better.
What\\\’s next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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Retail Assistant (Opticians) employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Opticians)
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing Boots Opticians' website. Familiarise yourself with their values and services so you can show off your knowledge and passion during the chat.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. This will help you get comfortable with common questions and allow you to articulate your customer care passion clearly.
✨Tip Number 3
Show your personality! When you’re in the interview, let your enthusiasm shine through. Share personal stories that highlight your experience in retail or customer service – it’ll make you memorable!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant (Opticians)
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your passion for customer service. Share any experiences where you’ve gone the extra mile for a customer, as this will resonate with us at Boots Opticians.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Assistant role. Mention specific skills or experiences that relate directly to the job description, like working in retail or clinical environments.
Be Yourself: We value authenticity, so let your personality shine through in your application. Don’t be afraid to share what makes you unique and how you can contribute to our inclusive environment at Boots Opticians.
Apply Through Our Website: Make sure to apply through our official website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eyewear, eye tests, and customer care. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about how you listened to customers' needs and provided solutions. This will demonstrate your ability to build great relationships, which is key for a Retail Assistant.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the 'Step Into Optics' training programme or how the team fosters inclusivity. This shows your genuine interest in the role and the company culture.
✨Be Yourself
Boots Opticians values diversity and inclusivity, so don’t be afraid to let your personality shine through. Be authentic in your responses and show your enthusiasm for learning and growing within the team.
