Relief Dispenser

Relief Dispenser

London Full-Time No home office possible
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At a Glance

  • Tasks: As a Relief Dispenser, you'll dispense prescriptions and support patients with their healthcare needs.
  • Company: Join Boots, a leading pharmacy chain committed to improving health and wellness.
  • Benefits: Enjoy flexible working, generous discounts, and access to 24/7 counselling support.
  • Why this job: Make a real difference in people's lives while developing your healthcare knowledge and career.
  • Qualifications: Must have completed the Pharmacy Advisor qualification NVQ2 or equivalent.
  • Other info: Flexible hours available; we embrace diversity and inclusivity in our workplace.

The hourly rate for this role is Β£13.32 and up to Β£15.05 across selected locations within London.

About the opportunity

As a Relief Dispenser, you will work across different stores within a defined geographical area. You will be a key member of our pharmacy team as you support the pharmacist and other healthcare professionals in our stores to ensure the safe and efficient delivery of pharmacy and healthcare services. Working within the healthcare department of the store, you will spend your time building great relationships with patients by listening and understanding their needs. From greeting customers, dispensing prescriptions and ensuring the safe sale of medicines, to providing advice using your healthcare knowledge to support patients in making informed decisions about their health and wellness - you will get to make a difference every day.

Key responsibilities:

  • Prescription dispensing whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions.
  • Work with the other healthcare professionals in your store to assist in the management and delivery of pharmacy services.
  • Provide care and advice to patients about medicines and to refer queries to the Pharmacist as appropriate.
  • Following Standard Operating Procedures (SOP) to support the safe and legal dispensing of prescriptions.
  • Keeping up to date with new innovations in store and comply with operational processes.
  • Support patients to manage their prescriptions their way with reliable repeats and manage their medicines effectively to promote adherence and reduce waste.
  • Communicating with the store teams to ensure continuity of care.
  • Working with evolving technologies within store, you will have the opportunity to work with new systems, which helps to develop the traditional dispensing processes to further improve patient safety and release your time to spend more time with patients.

You will be provided with regular updates and training to develop your healthcare knowledge, as well as plenty of career development options including the opportunity to train as a Pharmacy Technician or as part of the store leadership team.

What you will need to have:

  • Completed the Pharmacy Advisor qualification NVQ2 (or equivalent).
  • Ability to travel across the defined geography with full flexibility.

It would be great if you also have:

  • Experience working in community pharmacy.

Our benefits:

  • Discretionary Christmas Gift Payment.
  • Generous staff discount.
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
  • Flexible benefits scheme.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.

Why Boots

We are always looking for people who care; people who go the extra mile to change things for the better. You will be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, and we are passionate about embracing the diversity of our colleagues by providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What’s next

Your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Relief Dispenser employer: BOOTS

At Boots, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that empowers our employees to thrive. As a Relief Dispenser, you will enjoy competitive pay, flexible benefits, and opportunities for career advancement, including training as a Pharmacy Technician or leadership roles. Our commitment to employee well-being is reflected in our generous benefits package, including a discretionary Christmas gift payment and access to 24/7 counselling support, making Boots a rewarding place to work in the heart of London.
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Contact Detail:

BOOTS Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Relief Dispenser

✨Tip Number 1

Familiarise yourself with the latest pharmacy technologies and innovations. Being knowledgeable about new systems can set you apart, as this role involves working with evolving technologies to improve patient safety.

✨Tip Number 2

Build your communication skills, especially in a healthcare context. Since you'll be interacting with patients and other healthcare professionals, being able to convey information clearly and empathetically is crucial.

✨Tip Number 3

Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.

✨Tip Number 4

Stay updated on the latest healthcare regulations and best practices. This knowledge will not only help you in your role but also demonstrate your commitment to providing safe and effective care during interviews.

We think you need these skills to ace Relief Dispenser

Pharmacy Advisor qualification NVQ2 (or equivalent)
Prescription dispensing
Knowledge of Standard Operating Procedures (SOP)
Patient care and advice
Communication skills
Ability to build relationships with patients
Flexibility in travel across defined geography
Experience in community pharmacy
Understanding of healthcare services
Attention to detail
Problem-solving skills
Adaptability to new technologies
Team collaboration
Customer service skills

Some tips for your application 🫑

Understand the Role: Before applying, make sure to thoroughly read the job description for the Relief Dispenser position. Understand the key responsibilities and required qualifications, such as the Pharmacy Advisor qualification NVQ2.

Tailor Your CV: Customise your CV to highlight relevant experience in community pharmacy and any specific skills that align with the responsibilities of the role. Emphasise your ability to work with healthcare professionals and your customer service skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your commitment to patient care. Mention how your background and skills make you a great fit for the Relief Dispenser role at Boots.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a healthcare setting.

How to prepare for a job interview at BOOTS

✨Know Your Pharmacy Basics

Brush up on your knowledge of pharmacy practices, especially around prescription dispensing and patient care. Being able to discuss these topics confidently will show that you're well-prepared and understand the role.

✨Demonstrate Empathy and Communication Skills

Since you'll be working closely with patients, it's crucial to showcase your ability to listen and communicate effectively. Prepare examples of how you've helped patients in the past or resolved their concerns.

✨Familiarise Yourself with Boots' Values

Research Boots' mission and values, particularly their commitment to inclusivity and patient care. Be ready to explain how your personal values align with theirs, which can help you stand out as a candidate.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you'd handle specific situations, such as dealing with a difficult patient or managing a medication error. Think through your responses and use the STAR method (Situation, Task, Action, Result) to structure your answers.

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