At a Glance
- Tasks: Lead 30 stores, driving growth and exceptional patient care across the North West.
- Company: Join Boots Opticians, a trusted name in healthcare and retail.
- Benefits: Enjoy competitive pay, bonuses, discounts, and flexible benefits.
- Other info: Be part of a diverse team committed to inclusivity and support.
- Why this job: Make a real impact on patient experiences while developing future leaders.
- Qualifications: Proven leadership in multi-site operations and strong commercial acumen required.
The predicted salary is between 60000 - 75000 £ per year.
At Boots Opticians, we help people see what's possible.
Through clinical expertise, trusted care and innovation, we support millions of patients to enjoy life's important moments with confidence.
As Regional Manager, you'll lead a significant regional business, shaping commercial performance, customer experience, clinical excellence and people leadership across a portfolio of stores serving thousands of patients every week.
With accountability for 30 stores and c. 500 colleagues, you'll play a critical role in delivering our strategy, accelerating growth and ensuring every store consistently delivers outstanding patient care and commercial performance.
Reporting to the Head of Territory, you'll lead through senior store and clinical leaders, driving sustainable growth, building a strong pipeline of future talent and creating an environment where colleagues feel empowered to perform at their best.
You'll set the tone for the region, creating a culture where patient trust, clinical excellence and team pride are evident in every store, every day.
Working closely with senior stakeholders across Boots Opticians, Boots Hearingcare and the wider Boots business, you'll influence key decisions, contribute to strategic priorities and play an important role in the future success of one of the UK's most trusted healthcare and retail brands.
- What you'll be doing
- Lead a portfolio of stores to deliver outstanding commercial, operational and clinical performance.
- Inspire, coach and develop Store Managers and leadership teams, building a strong pipeline of future talent.
- Drive regional sales, profit and operational performance through clear strategic plans and effective execution.
- Create a culture of accountability, empowerment, engagement and continuous improvement.
- Champion exceptional patient and customer experiences across every store.
- Use data, customer insight and market trends to identify opportunities, solve challenges and improve performance.
- Lead and embed change initiatives that support business transformation and long-term growth.
- Build strong relationships across your region through regular store visits, providing support, challenge and direction.
- Ensure stores operate safely, compliantly and in line with clinical, regulatory and company standards.
- Optimise clinic capacity and resource planning to deliver excellent patient care while maximising business performance.
- Partner with Boots Hearingcare, Support Office teams, NHS stakeholders and local healthcare partners to strengthen our healthcare proposition.
- Lead recruitment, succession planning and capability development to ensure the region has the talent needed for future success.
- What you'll need to have (our must-haves)
- Significant experience leading large-scale, multi-site operations through senior leadership teams, with accountability for substantial commercial and people performance.
- Proven experience leading a regional or divisional business of significant scale and complexity within a customer-facing environment.
- A strong track record of delivering commercial growth, market share and operational excellence through others.
- Experience developing and executing business plans that drive sustainable growth and improved performance.
- Strong people leadership skills, with a history of coaching senior leaders and building high-performing teams.
- Experience leading change, transformation or large-scale business improvement initiatives.
- Strong commercial and strategic acumen, using data and insight to identify opportunities and inform decision-making.
- Excellent stakeholder management and influencing skills, with the ability to build credibility at all levels.
- A full UK driving licence and willingness to travel extensively across the region
- It would be great if you also have
- Experience in optics, healthcare, pharmacy or another regulated environment
- Knowledge of NHS pathways or experience working with local healthcare partners
- Understanding of clinical governance and professional standards
- Experience leading cross-functional initiatives involving multiple stakeholder groups
- Rewards designed for you
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There’s lots more in our benefits and discounts, My Boosts – there to give you that little lift in your everyday.
Find out more at http://boots. jobs/rewards .
Exclusions may apply; eligible roles only.
Please note that any salary estimates provided on third-party sites are not endorsed by Boots Opticians and may not be accurate.
A bit about us
At Boots Opticians, we help everyone see what’s possible, from our customers to our colleagues.
We’re a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door.
With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps.
Where a role is advertised as full-time, we are open to discussing part-time and job share options.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you soon.
Be brilliant with Boots.
Need To Know
An opportunity has arisen to join Boots Opticians as Regional Manager for the North West.
Leading a region of around 30 stores and 500 colleagues, you'll take ownership of a significant multi-site business, driving commercial growth, clinical excellence and exceptional patient and customer experiences.
Working through Store Managers and senior clinical leaders, you'll shape the performance and future direction of your region, developing high-performing teams while delivering sustainable results for one of the UK's most trusted healthcare and retail brands.
Keywords
Retail, Stores, Management, Area, Customer, Leadership, Customer Service, Manager, Regional, Clincial, Store Leadership, Profit, Loss, Sales, Retail Sales, Optometry Management,
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manger - Boots Opticians (North West)
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Boots.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Boots.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Boots, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Regional Manger - Boots Opticians (North West)
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Boots.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Boots.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Boots. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Boots. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Boots
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Boots’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
