At a Glance
- Tasks: Lead store teams to create amazing customer experiences and achieve sales targets.
- Company: Join No7 Beauty Company, home to iconic brands like No7 and Soap & Glory.
- Benefits: Enjoy employee discounts, bonuses, and a quarterly allocation of beauty products.
- Other info: Flexible working options and support for your personal growth.
- Why this job: Be a leader in beauty, empowering teams and making a real impact.
- Qualifications: 1+ years of leadership experience and a passion for people and sales.
The predicted salary is between 31725 - 38775 £ per year.
This is a unique opportunity to work across iconic brands leading our store advisor teams, our retailing partners and our brand teams at the support office.
Who We Are
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone! We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do. Join us and together we can achieve more.
About the Role
Location: Covering Brighton, East Sussex & Kent
Contract: Fixed Term Contract until September 2027
You will report to the territory manager, and lead advisors and counter managers in stores to create fantastic experiences every day for every customer and helping them achieve targets. You will also:
- Build great relationships with stores, area and regional leaders and support them in agreeing their plans and commitments to achieve their goals
- Provide expert beauty leadership for both brands
- Lead recruitment regionally
- Be a leader who will love and advocate for both our No7 and Liz Earle brands.
What you’ll need to have
These are the essential skills or experience needed to succeed in this role. Full training is provided for this role:
- At least 1 years Leadership experience ideally in a remote management role
- A passion for people and selling
- Experience coaching people to support them to be exemplar with customer experience giving them feedback and guidance.
- The ability to work with and achieve sales targets, reviewing and continuously improving performance
- Knowledge of how to build valuable relationships with people at all levels to influence and maintain brand standards.
- Full UK Driving License is necessary (except for London roles which do not require this). Fleet Car is provided if annual mileage is anticipated to be above 10,000
- Willing and able to travel
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.
- Experience of data analysis and managing budgets
- Experience leading or supervising a team.
Our benefits
- Boots Retirement Savings Plan
- Discretionary quarterly team bonus
- A quarterly allocation of No7 products for you to try out at home and further share your insights with your customers.
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
- The option to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment.
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
What's next
If your application is successful, you will be invited to attend an interview. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Keywords: Retail, Stores, Management, Area, Customer, Leadership, Customer Service, Manager, Regional, FMCG, Store Leadership, Profit, Loss, Sales, Retail Sales
Regional Business Manager employer: BOOTS
Boots is an exceptional employer, especially for those looking to make a meaningful impact during the festive season. With a strong emphasis on teamwork and customer service, employees enjoy a supportive work culture that fosters personal growth and offers industry-recognised training. Additionally, the generous employee discounts and wellbeing support ensure that staff feel valued and motivated throughout their time with us in London.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Business Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like BOOTS, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like BOOTS!
We think you need these skills to ace Regional Business Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at BOOTS, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at BOOTS and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show BOOTS that you’re ready to jump in and contribute right away!
How to prepare for a job interview at BOOTS
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
