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- Tasks: Conduct audits and quality assurance visits in Boots stores across the UK.
- Company: Join Boots, a leading healthcare provider committed to quality and innovation.
- Benefits: Enjoy flexible benefits, employee discounts, and a supportive work environment.
- Why this job: Make a real impact on patient care while developing your skills in a dynamic team.
- Qualifications: Experience as a pharmacy technician or quality professional is essential.
- Other info: This is a 12-month secondment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Contract: Fixed Term/Secondment – Up to 12 Months
Closing date: Sunday 22nd June
Recruitment Partner: Shannon Linton
We have an exciting opportunity in the Superintendent Pharmacist\’s Office team for a Quality & Audit Specialist.
You will contribute quality expertise to a range of existing and innovative initiatives within the Company, working alongside external partners and Boots colleagues as you conduct audits and quality assurance visits in Boots stores.
This is a field-based role with a requirement for UK-wide travel. A full UK driving licence is required. This is 12-month secondment.
About the role
Healthcare service offerings are expanding within Boots UK and across community pharmacy. Providers expect a Quality Management System and a dedicated Quality Team to be in place for opportunities such as testing & diagnostic services, research studies and clinical trials. Certain contracts stipulate a requirement for role holders with specific Quality expertise and auditing accountabilities.
The field-based Quality & Audit Specialist role is key in supporting the Quality Manager with auditing Boots UK stores that deliver relevant clinical services, trials, studies and continual improvement initiatives. The role holder works to identify any shortfall in quality and compliance standards, so that these may be addressed appropriately and with expediency, to reassure internal stakeholders and external partners of Boots UK\’s capability, capacity and commitment to the successful delivery of such initiatives that are future-facing, reputation-enhancing and end-user focused.
This role would suit someone with the passion, confidence and credibility to coach store teams to continually improve standards and enhance patient care.
What you\’ll need to have
• Experienced pharmacy technician or quality professional with a robust understanding of good governance and audit
• Knowledge of Quality Management Systems
• Knowledge of risk assessment and risk management
• Excellent coaching skills and passion for supporting and developing others
• Excellent relationship-building and stakeholder management skills
• Excellent communication skills (verbal and written), with meticulous attention to detail
• Ability to adapt and to be flexible to meet the demands of the business with pace
• Good organisational skills to be able to manage a varied and demanding workload
• Self-motivated with experience of setting and delivering to deadlines
• Intermediate computer skills and the ability to adopt or contribute to the digital transformation agenda
• Demonstrable commitment to ongoing personal improvement and WBA/Boots UK core values
It would be great if you also have
• Project management experience (desirable)
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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Quality & Audit Specialist employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Audit Specialist
✨Tip Number 1
Familiarise yourself with the specific Quality Management Systems used in the pharmacy sector. Understanding these systems will not only help you during interviews but also demonstrate your commitment to quality assurance.
✨Tip Number 2
Network with current or former employees at Boots, especially those in quality and audit roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss real-life examples of how you've improved quality standards or conducted audits in previous roles. This will showcase your practical experience and ability to contribute effectively to the team.
✨Tip Number 4
Stay updated on the latest trends and regulations in healthcare quality management. Being knowledgeable about current issues will help you stand out as a candidate who is proactive and well-informed.
We think you need these skills to ace Quality & Audit Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a pharmacy technician or quality professional. Emphasise your understanding of good governance, audit processes, and any specific Quality Management Systems you've worked with.
Craft a Compelling Cover Letter: In your cover letter, express your passion for quality assurance and coaching. Mention specific examples of how you've improved standards in previous roles and how you can contribute to Boots' initiatives.
Highlight Relevant Skills: Clearly outline your skills in risk assessment, stakeholder management, and communication. Use bullet points to make these stand out, ensuring they align with the job requirements listed in the description.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Attention to detail is crucial for this role, so ensure your application reflects that quality.
How to prepare for a job interview at BOOTS
✨Showcase Your Quality Expertise
Make sure to highlight your experience and knowledge in quality management systems and auditing. Be prepared to discuss specific examples of how you've contributed to quality assurance in previous roles.
✨Demonstrate Coaching Skills
Since the role involves coaching store teams, think of instances where you've successfully supported or developed others. Share these stories to illustrate your passion for enhancing patient care and improving standards.
✨Prepare for Relationship Building
The ability to build relationships is crucial. Think about how you can demonstrate your stakeholder management skills during the interview. Prepare examples of how you've effectively communicated and collaborated with various teams.
✨Be Ready for Flexibility and Adaptability
This role requires adaptability to meet business demands. Be prepared to discuss how you've managed a varied workload in the past and how you can remain self-motivated while delivering to deadlines.
