At a Glance
- Tasks: Lead product development to enhance healthcare experiences for customers and colleagues.
- Company: Join Boots, a leading name in healthcare with a focus on inclusivity.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Other info: Opportunities for growth and a commitment to diversity and inclusion.
- Why this job: Make a real difference in healthcare while developing your career in a dynamic team.
- Qualifications: Experience in project management and a passion for customer advocacy.
The predicted salary is between 36000 - 60000 € per year.
Job Description
Role: Product Manager - Healthcare
Contract: Permanent
Shift pattern: Full Time - 5 Days in the Office Only
Location: Nottingham - Support Office
Closing date: 26th September 2025
Recruitment Partner: Matthew Nelligan
About the role
As a Product Manager concentrating on healthcare experience (inc. Health Hub & Pharmacy Medicines), you will join the Boots Digital Team and lead the development of the products features to enhance customer and colleague healthcare experiences across our online platforms. You\'ll work closely with cross-functional teams to execute a product roadmap that aligns with Boots\' strategic objectives, balancing commercial value with customer satisfaction.
Key responsibilities
- Own specific product features driving development from concept to launch. Translate strategic objectives into actionable product plans, prioritising features and enhancements that align with business goals and user needs
- Refine and prioritise the product backlog in alignment with the product strategy, ensuring key tasks and features support the roadmap and add value
- Conduct customer research, gather market insights, and advocate for the customer in all decisions
- Define, track, and analyse product metrics to assess performance and support data-informed decisions
- Identify risks, resolve issues proactively, and adapt plans as necessary to keep the product on track
- Communicate product updates, key successes, and strategic priorities to stakeholders, building strong relationships and fostering alignment across departments
- Fully understands the Boots prescription proposition, end to end, and how it compares to industry and competitive propositions, keeping the product strategy informed by the market landscape
What you\'ll need to have
- Experience managing multiple simultaneous projects as well as the ability to identify risks and issues that need escalation/mitigation
- The ability to work across multiple different business and delivery teams. To support requirements gathering and ensuring the deliverables will be met, whilst building strong and engaged relationships
- Ability to talk to different audiences at different levels; both in providing clear and concise updates but also understand the problems of stakeholders so that they feel heard and understood
- Ability to be the voice of the customer throughout; to help ensure that their perspective is at the forefront of every conversation and decision
- Insights and knowledge within pharmacy and healthcare that has driven customer experiences
It would be great if you also have
- Experience of driving improvement and understand why we do things the way we do, today
- Experience of collating and analysing data to help drive decisions to prevent biases and improve customer experience and performance
- Experience of demonstrating market awareness and understand how our competitors are facing into the same challenges and where we can leverage a point of difference
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you. Exclusions may apply, eligible roles only.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What\'s next
If successfully selected for interview, one of our Talent Partner will be in touch with next steps. Where advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires you to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Product Manager - Healthcare in Nottingham employer: BOOTS
At Boots, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. As a Product Manager in our Nottingham office, you'll enjoy a range of benefits including a generous employee discount, flexible working options, and access to comprehensive support services, all while contributing to meaningful healthcare solutions that enhance customer experiences. Join us to be part of a team that values your insights and empowers you to make a real impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Healthcare in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and product management space. Use LinkedIn to connect with current Boots employees or others in the industry. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for your interview by knowing your stuff! Research Boots’ healthcare products and think about how you can contribute to their goals. Be ready to discuss how your experience aligns with their needs, especially around customer satisfaction and product development.
✨Tip Number 3
Showcase your passion for healthcare! During interviews, share your insights on current trends in pharmacy and healthcare. This will demonstrate that you’re not just looking for any job, but that you genuinely care about improving customer experiences in this field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Boots team. Keep an eye on the closing date and make sure your application stands out!
We think you need these skills to ace Product Manager - Healthcare in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Product Manager in healthcare. Highlight relevant experience and skills that align with the job description, especially those related to customer experience and product development.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about healthcare and how your background makes you the perfect fit for our team. Don’t forget to mention specific projects or achievements that relate to the role.
Showcase Your Data Skills:Since this role involves analysing product metrics, make sure to highlight any experience you have with data analysis. Share examples of how you've used data to drive decisions or improve customer experiences in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at BOOTS
✨Know Your Product Inside Out
Before the interview, dive deep into Boots' healthcare products, especially the Health Hub and Pharmacy Medicines. Understand their features, benefits, and how they compare to competitors. This knowledge will help you speak confidently about how you can enhance customer experiences.
✨Showcase Your Project Management Skills
Be ready to discuss your experience managing multiple projects simultaneously. Prepare examples that highlight your ability to identify risks and resolve issues proactively. This will demonstrate your capability to keep product development on track, which is crucial for a Product Manager role.
✨Emphasise Customer Advocacy
Since the role requires being the voice of the customer, come prepared with insights from your past experiences. Share specific instances where you conducted customer research or gathered market insights to inform product decisions. This will show your commitment to prioritising user needs.
✨Communicate Effectively Across Teams
Highlight your ability to communicate with different audiences. Prepare to discuss how you've built strong relationships with stakeholders in previous roles. Being able to convey updates clearly while also understanding stakeholder concerns is key to fostering alignment across departments.
