At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and safe healthcare practices.
- Company: Join Boots, a trusted name in retail and healthcare with a supportive culture.
- Benefits: Enjoy generous discounts, flexible benefits, and a rewarding career path.
- Other info: Opportunities for growth into senior roles and various departments at Boots.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Retail management experience and a passion for customer care are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced retail manager who leads with care, takes pride in supporting customers and patients, and knows how to bring out the best in a team? At Boots, our medium-sized stores bring together retail and healthcare in a unique way. Guided by our purpose, “With you. For life.”, you and your team will play an important role in supporting customers and colleagues through the moments that matter.
As a Store Manager, you’ll lead from the front—setting the standard for safe healthcare practices, great service and a team culture that feels supportive, calm and confident. You’ll create an environment where your team feels trusted and able to do their best work, and where customers know they can rely on you. This is a varied, people-focused role where no two days are the same. You might be supporting your team with dispensing, helping a customer find the right product, or building strong relationships with local GP surgeries and healthcare partners.
Over time, you’ll get to know your customers by name and build genuine connections. Whether they’re picking up everyday essentials or looking for clear, expert healthcare advice, you’ll create a destination environment people trust. Boots is always evolving, with new services and brands being introduced all the time. You’ll play a key role in bringing these to life in your store—making sure they feel relevant and meaningful for your customers.
If you’re looking for a role where you can lead a team, grow people and make a real difference to your local community every day, this could be the next step for you.
What you’ll be doing
As Store Manager, you’ll bring energy, direction and purpose to your store. This is a hands-on leadership role where you’ll get stuck in on the shop floor, supporting your team, working in the dispensary and role modelling how great care and strong performance go together.
- Lead and inspire your team to deliver exceptional service
- Drive sales and performance, balancing customer care with commercial goals
- Build strong relationships with GP surgeries, primary care networks and actively engage with the local community
- Deliver NHS and private services safely and confidently, offering clear, trusted and expert advice
- Run a well-organised and compliant dispensary, where attention to detail really matters
- Champion the Boots brand and making your store stand out
- Get to know your people – what motivates them, and what needs to change
- Coach and support your team—helping them grow in confidence, skills and experience
- Be bold, try new things and use data and insights to look for ways to improve every day
- Create a store environment and experience your team can be proud of and that keeps customers coming back
What you’ll need to have (our must-haves)
- Retail management experience leading larger or multi-skilled teams
- NVQ Level 2 in Pharmacy Services (or other UK equivalent)
- Experience working in a dispensary
- Great customer service skills and a passion for customer care
- Ability to lead performance and implement strategy in-store
- A calm, flexible approach with the confidence to adapt at pace
- A collaborative style. Able to build both a strong team culture and profitable external relationships
- Passion for learning and a drive to support others to grow
It would be great if you also have
- Confidence using new technology and digital tools
- Experience coaching future leaders and developing talent
Where your brilliance can take you
At Boots, your career can be as ambitious as you are. As Store Manager in a medium-sized store, you’ll be perfectly placed to build your leadership capability and take the next step. Whether that’s moving into a larger, more complex store or ultimately progressing into senior leadership roles such as Area Manager, there’s plenty of room to grow at Boots.
If pharmacy is your passion, you can build your clinical expertise, train as an Independent Prescriber, or move into Care Services or field roles that influence operations, resourcing, clinical governance and colleague development across multiple stores. There are also opportunities beyond stores. If you’re looking to move into our Nottingham Support Office, we have a variety of roles across areas such as Commercial, HR, Marketing, Buying, Strategy, Finance and Supply Chain. Whatever path you choose, we’ll give you the tools, training, and support to be brilliant with Boots and build a rewarding and flexible career.
Rewards designed for you
- Boots Retirement Savings Plan
- Generous employee discount across Boots and partner brands
- Discretionary annual bonus
- 38 days annual leave
- Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
- Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
- 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
There’s lots more in our rewards and benefits package, MyBoosts, our way of helping you get the most out of the good stuff.
A bit about us
At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon. Be brilliant with Boots.
Dispensing Store Manager (medium store) in Portsmouth employer: Boots
At Boots, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. As a Dispensing Store Manager in one of our medium-sized stores, you'll enjoy a range of benefits including generous employee discounts, flexible working options, and extensive career growth opportunities within a dynamic retail and healthcare environment. Join us to make a meaningful impact in your local community while developing your leadership skills and advancing your career in a company that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Dispensing Store Manager (medium store) in Portsmouth
✨Tip Number 1
Get to know the company culture before your interview. Check out Boots' social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer service. Being able to share these experiences will demonstrate your fit for the Store Manager role and how you can bring energy and direction to the store.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your curiosity about how Boots supports its teams and customers. This not only helps you gauge if it’s the right fit for you but also shows that you’re engaged and ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates directly from Boots, making it easier for you to stay in the loop.
We think you need these skills to ace Dispensing Store Manager (medium store) in Portsmouth
Some tips for your application 🫡
Show Your Leadership Style:When writing your application, let us see your unique leadership style shine through. Share examples of how you've inspired and supported your team in previous roles, especially in retail or healthcare settings.
Highlight Customer Care Experience:We want to know about your passion for customer care! Make sure to include specific instances where you've gone above and beyond to support customers, as this aligns perfectly with our purpose at Boots.
Be Authentic and Personable:Don’t be afraid to let your personality come through in your application. We value authenticity, so share what motivates you and how you connect with both your team and customers on a personal level.
Apply Through Our Website:Remember, the best way to apply is through our website! It’s straightforward and ensures your application gets to the right people. Plus, it shows you're keen on joining the Boots family!
How to prepare for a job interview at Boots
✨Know Your Stuff
Make sure you brush up on your retail management experience and pharmacy knowledge. Be ready to discuss how you've led teams in the past, especially in a dispensary setting. Highlight specific examples where you've balanced customer care with commercial goals.
✨Show Your People Skills
This role is all about building relationships, so be prepared to talk about how you've fostered a supportive team culture. Share stories that demonstrate your ability to motivate and coach your team, as well as how you've engaged with local healthcare partners.
✨Be Ready to Adapt
With the fast-paced nature of retail and healthcare, show that you can think on your feet. Prepare examples of times when you've had to adapt quickly to changes or challenges in the store. This will showcase your calm and flexible approach.
✨Embrace New Ideas
Boots is always evolving, so come armed with ideas on how to improve store performance or customer experience. Discuss any innovative strategies you've implemented in the past and how you used data to drive those decisions.
