At a Glance
- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join the Boots Opticians team and be part of a customer-focused environment.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Other info: Access to 24/7 counselling support and a dynamic work environment.
- Why this job: Make a difference in customers' lives while gaining valuable retail experience.
- Qualifications: Passion for customer care and a desire to learn.
The predicted salary is between 20000 - 25000 € per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eyewear solution for them — no two days will be the same.
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading "Step Into Optics" training programme. This programme includes both workshop based learning and practical "on the job" experience.
Responsibilities
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye‑tests and pre‑screening activities
- Providing after‑care support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
Qualifications
- Passion for customer care
- Desire to learn
- Preferred qualifications: Worked in a retail or clinical environment
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Retail Assistant (Opticians) in Plymouth employer: Boots
At Boots Opticians, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every Retail Assistant plays a crucial role in delivering outstanding customer service. Our comprehensive 'Step Into Optics' training programme ensures that you will have ample opportunities for personal and professional growth, while our generous benefits package, including employee discounts and flexible perks, makes working with us both rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Opticians) in Plymouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! As a Retail Assistant, you'll be all about building relationships with customers. Think of examples from your past experiences where you've gone above and beyond for someone. Share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional when you show up for your interview. It shows that you respect the opportunity and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, you can easily keep track of your application status there!
We think you need these skills to ace Retail Assistant (Opticians) in Plymouth
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let us see your enthusiasm for helping customers. Share any experiences where you've gone the extra mile to assist someone, as this is key for a Retail Assistant role.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the job description. We want to see how your background fits with our team and the specific responsibilities of the role.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and why you’d be a great fit for our store.
Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures it gets to the right place and helps us keep track of all applications efficiently.
How to prepare for a job interview at Boots
✨Know the Role Inside Out
Before your interview, make sure you understand the Retail Assistant role thoroughly. Familiarise yourself with the responsibilities like supporting eye-tests and maintaining shop floor standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Care Skills
Since this role is all about building relationships with customers, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you listened to a customer's needs and found the right solution for them.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the 'Step Into Optics' training programme or the team culture at the store. This shows that you're not just interested in the job, but also in how you can grow and contribute to the team.
✨Dress the Part
First impressions matter, especially in retail. Dress smartly and professionally for your interview. It reflects your seriousness about the role and helps you feel more confident when meeting the interviewers.
