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- Tasks: Manage subscription services and respond to patient queries in a dynamic digital health team.
- Company: Join Boots, a leading name in healthcare with a focus on inclusivity and innovation.
- Benefits: Enjoy flexible benefits, generous discounts, and access to 24/7 counselling support.
- Why this job: Make a real difference in patients' lives while developing your skills in a supportive environment.
- Qualifications: NVQ level 3 technician, GPhC registered, and good IT skills required.
- Other info: Flexible working options available; we embrace diversity and support your growth.
The predicted salary is between 30000 - 42000 £ per year.
Contract: Permanent
Recruitment Partner: Shannon Linton
We are looking for a Pharmacy Technician to join our Boots Digital Health team.
About the role
- Manage our subscription and refill service, which will include following our protocols to ensure safe authorisation of refills.
- Responding to patient queries via our messaging system
- Help manage our Depression and Anxiety service
- Attend training events and meetings when needed
- Streamlining processes for the services we offer
- Input into processes to improve efficiency
- Provide technical and administrative support
- Keep up to date with operational tasks e.g update out of stock figures regularly
- Collating data and carry out audits
- Working with the wider Clinical team to WOW our patients
What you\\\’ll need to have
- NVQ level 3 technician
- GPhC registered
- Good IT skills and computer literate; able to operate a spreadsheet
- Medicines management experience
- A proactive, can-do attitude and a strong desire to improve our processes
- Good time management skills
- Excellent attention to detail
- Maintain your own CPD and membership with the GPhC
- A flexible team player who can thrive in our start up mentality, as we have a lot to learn and iterations are frequent
It would be great if you also have
- Primary care experience
- 2 years post registration experience
- Experience with carrying out audits
- Operational experience
- Analytical literacy skills
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it\\\’s with you, we change for the better.
What\\\’s next
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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Pharmacy Technician - Boots Online Doctor employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Technician - Boots Online Doctor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Boots, especially those in the Digital Health team. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of pharmacy protocols and patient care. Show us that you're not just a tech whiz but also passionate about improving patient experiences.
✨Tip Number 3
Don’t forget to showcase your proactive attitude! During interviews, share examples of how you've streamlined processes or improved efficiency in past roles. We love a candidate who takes initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Boots family.
We think you need these skills to ace Pharmacy Technician - Boots Online Doctor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pharmacy Technician role. Highlight your NVQ level 3 qualification, GPhC registration, and any relevant experience in medicines management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Boots Digital Health and how you can contribute to our subscription and refill service. Keep it engaging and personal – we love a good story!
Show Off Your IT Skills: Since good IT skills are a must, don’t forget to mention your computer literacy and experience with spreadsheets. If you've streamlined processes before, share that too! We’re all about efficiency here at Boots.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our fantastic benefits!
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Make sure you brush up on your pharmacy knowledge, especially around medicines management and the protocols for refill authorisation. Being able to discuss specific cases or experiences will show that you're not just familiar with the theory but can apply it in practice.
✨Show Off Your IT Skills
Since good IT skills are a must for this role, be prepared to talk about your experience with spreadsheets and any relevant software. Maybe even mention a time when you streamlined a process using technology – it’ll highlight your proactive attitude!
✨Be Patient-Centric
Boots is all about providing excellent patient care, so think of examples where you've gone above and beyond for patients. Whether it's resolving queries or improving services, showing your commitment to patient satisfaction will definitely impress.
✨Embrace Flexibility
With the start-up mentality at Boots, adaptability is key. Be ready to discuss how you've handled changes in previous roles and how you can contribute to a dynamic team environment. Highlighting your flexibility will show that you're a great fit for their culture.
