At a Glance
- Tasks: Lead pharmacy operations and support teams to deliver exceptional healthcare services.
- Company: Join Boots, a leading pharmacy with a commitment to innovation and inclusivity.
- Benefits: Enjoy generous discounts, flexible benefits, and a supportive work environment.
- Other info: Opportunities for career growth and a culture that values diversity and inclusion.
- Why this job: Make a real difference in healthcare while developing your career in a dynamic team.
- Qualifications: Experience in pharmacy operations and a proactive approach to problem-solving.
The predicted salary is between 37000 - 44000 € per year.
Contract: Full-Time, 6-Month Secondment
Region: North Scotland
Closing date: 22/05/26
An exciting opportunity has arisen to join the Pharmacy Operations Field Team in North Scotland in the role of Pharmacy Support Manager (PSM). You will be part of the team of PSM’s who support our Store Leaders, Pharmacists and Area managers to ensure our pharmacies deliver an efficient and profitable pharmacy business and lead for innovation in our stores. You will be covering the North of Scotland. You must be flexible enough to flow to the work across the region should the need arise.
Reporting directly into the Regional Pharmacy Operations Manager (RPOM), you will act with pace to ensure that our pharmacies are working efficiently and effectively to ensure a flawless patient experience in every store.
What you’ll be doing
As a Pharmacy Support Manager within our Central Operations team, you will play a pivotal role in ensuring our pharmacy services run smoothly and efficiently. You will report to Jacqueline Devlin and lead a dedicated team, driving operational excellence and supporting our mission to provide outstanding healthcare services.
Key responsibilities
- Oversee daily pharmacy operations, ensuring compliance with regulations and standards.
- Lead and develop a team of pharmacy staff, fostering a culture of collaboration and support.
- Implement strategies to enhance service delivery and customer satisfaction.
- Monitor performance metrics and drive continuous improvement initiatives.
- Collaborate with cross-functional teams to optimise pharmacy processes.
What you’ll need to have (our must-haves)
- Proven experience in pharmacy operations or management.
- Registered Pharmacist or Pharmacy Technician.
- 3 years community pharmacy experience.
- A proactive approach to problem-solving and decision-making.
- A commitment to delivering high-quality service and care.
It would be great if you also have
- Experience in a retail pharmacy environment.
- Knowledge of pharmacy regulations and compliance standards.
- Proficient use of IT including MS Teams & Powerpoint.
Where your brilliance can take you
At Boots, we believe in your potential. With our commitment to your development, you’ll have opportunities to grow your career and explore various pathways within our organisation.
Rewards designed for you
- Boots Retirement Savings Plan.
- Generous employee discounts for you and a family member.
- Enhanced maternity/paternity/adoption leave pay.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and much more.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday.
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
Pharmacy Support Manager - North Scotland employer: Boots
At Boots, we pride ourselves on being an exceptional employer, particularly for the Pharmacy Support Manager role in North Scotland. Our commitment to employee development is matched by a supportive work culture that fosters collaboration and innovation, ensuring you can thrive while making a meaningful impact on healthcare services. With generous benefits, including flexible working options and a focus on well-being, Boots is dedicated to creating a rewarding environment where you can grow your career and contribute to our mission of delivering outstanding patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacy Support Manager - North Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmacy world, especially those who work at Boots or in similar roles. A friendly chat can open doors and give you insider info on what it’s really like to work as a Pharmacy Support Manager.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of pharmacy regulations and compliance standards. We want to see that you’re not just a great fit for the role but also passionate about delivering high-quality service and care.
✨Tip Number 3
Show off your leadership skills! Think of examples where you've led a team or improved processes in your previous roles. We love to hear about how you’ve fostered collaboration and driven operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and benefits waiting for you there.
We think you need these skills to ace Pharmacy Support Manager - North Scotland
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Pharmacy Support Manager role. Highlight your experience in pharmacy operations and how it aligns with what we’re looking for. This shows us you’re genuinely interested and have done your homework!
Showcase Your Leadership Skills:As a PSM, you’ll be leading a team, so don’t forget to mention any relevant leadership experience. Share examples of how you’ve developed teams or improved service delivery in your previous roles. We love to see proactive problem-solvers!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Boots
✨Know Your Pharmacy Operations
Make sure you brush up on your knowledge of pharmacy operations and compliance standards. Be ready to discuss how you've successfully managed pharmacy teams in the past and any strategies you've implemented to enhance service delivery.
✨Showcase Your Leadership Skills
As a Pharmacy Support Manager, you'll be leading a team. Prepare examples of how you've fostered collaboration and support among your colleagues. Think about specific situations where your leadership made a difference in team performance or patient care.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your proactive approach to problem-solving. Have a few scenarios in mind where you identified a challenge in pharmacy operations and how you tackled it effectively. This will show your ability to think on your feet.
✨Demonstrate Your Commitment to Quality Care
Prepare to discuss your commitment to delivering high-quality service and care. Share experiences that highlight your dedication to patient satisfaction and how you measure success in your pharmacy operations.
