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For Companies At a Glance
- Tasks: Provide high-level organisational and administrative support across various teams.
- Company: Join Boots Opticians, a proud equal opportunity employer.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Be the backbone of our operations and help make a difference every day.
- Qualifications: Strong organisational skills and attention to detail are essential.
- Other info: Open to part-time options and committed to inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
Contract: Location: Nottingham Head Office
What you'll be doing
The PA & Admin Support role provides high level organisational, administrative, and people focused support across Retail, Operations, Property, Franchise, Regions, and Store teams. The position acts as a central coordination point, ensuring leaders and regional teams are fully supported to operate efficiently and effectively.
Key responsibilities
- Diary & Meeting Management - Full management of complex diaries, including meetings, calls, store visits, venue bookings, and rescheduling. Organisation of team meetings, development days, divisional events, clinical days, and regional conferences. Preparation of store visit packs (scorecards, P&L, weekly sales) and attendance at visits/meetings as required. Serve as the diary contact point for Regional Managers and support external event bookings.
- Travel & Expenses - Arrange all travel: flights, trains, hotels, car hire, and research optimal travel routes. Submit and manage Concur expenses, upload receipts, maintain mileage logs, and resolve outstanding or queried claims.
- People Administration - Update PeopleAdmin for direct reports and store/region structures: contract changes, holiday corrections, sickness, MAT/PAT leave, absence. Complete PPFs, emergency payments, hierarchy updates, and change request forms (Welcome Bonus, Refer a Friend). Manage personal files, holiday planners, weekend working logs, and ensure holiday cover is arranged.
- General Administration & Operational Support - Manage leaders' inboxes during annual leave and ensure continuity with deputies. Set up and approve OneID and email accounts. Prepare spreadsheets, collect data, and request reports from People Information as required. Raise PO numbers and manage invoices. Support store/region admin: bonus queries, RAF/Welcome Bonus follow up, company expense clearing, and personnel record updates. Act as a central point of contact for Regional Managers, Store Leaders, and HRBPs for operational and admin queries.
What you'll need to have (our must-haves)
- Strong organisational and planning skills, with the ability to juggle priorities.
- Ability to manage high volumes of tasks while maintaining accuracy, with a strong attention to detail.
- Clear and professional communication with senior leaders, stores and external parties.
- Ability to take accurate, impartial notes in formal meetings.
- Strong IT and system skills; Microsoft Office, PeopleAdmin, Concur. Experience raising POs and resolving invoice queries.
- Competence in handling sensitive personnel information securely.
- Confidence in troubleshooting store or regional admin queries.
Rewards designed for you
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only.
A bit about us
At Boots Opticians, we help everyone see what's possible, from our customers to our colleagues. We're a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door.
What's next
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis. We hope to hear from you soon. Be brilliant with Boots.
Personal Assistant - Opticians employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Assistant - Opticians
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Boots Opticians on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to diary management and admin support. We all know how important those organisational skills are, so show them you’ve got it down!
✨Tip Number 3
Dress the part! First impressions matter, especially in a professional setting. Make sure you look sharp and ready to take on the role of Personal Assistant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Boots Opticians.
We think you need these skills to ace Personal Assistant - Opticians
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational and planning skills in your application. We want to see how you juggle priorities and manage tasks efficiently, so share specific examples that demonstrate your ability to keep things running smoothly.
Be Clear and Professional: When writing your application, keep your communication clear and professional. Remember, you're applying for a role that involves liaising with senior leaders and external parties, so make sure your language reflects that level of professionalism.
Attention to Detail is Key: We love candidates who pay attention to detail! Double-check your application for any typos or errors before submitting it. A polished application shows us that you can handle the accuracy required in this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Boots Opticians.
How to prepare for a job interview at BOOTS
✨Master the Diary Management
Since the role involves complex diary management, practice discussing your experience with scheduling and prioritising meetings. Be ready to share specific examples of how you've successfully managed multiple calendars and ensured smooth communication between teams.
✨Showcase Your Organisational Skills
Prepare to demonstrate your strong organisational abilities. Bring examples of how you've handled high volumes of tasks while maintaining accuracy. You might even want to create a mock schedule or checklist to illustrate your planning process during the interview.
✨Communicate Clearly and Professionally
As you'll be liaising with senior leaders and external parties, practice articulating your thoughts clearly. Consider role-playing common scenarios where you need to communicate important information or resolve queries, ensuring you come across as confident and professional.
✨Familiarise Yourself with Relevant Tools
Get comfortable with Microsoft Office, PeopleAdmin, and Concur before the interview. If you have experience raising purchase orders or managing invoices, be prepared to discuss this in detail. Showing that you're tech-savvy will give you an edge in the interview.