At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a difference in customers' lives while gaining valuable retail experience.
- Qualifications: Passion for customer care and a desire to learn.
The predicted salary is between 20000 - 25000 € per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.
You will also be involved in:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
What you’ll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Retail Assistant (Opticians) in Penzance employer: Boots
At Boots Opticians, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and personal growth. Our Retail Assistants benefit from comprehensive training through our 'Step Into Optics' programme, alongside generous employee discounts and flexible benefits tailored to individual needs. With a commitment to fostering a supportive environment, we empower our team members to thrive while delivering outstanding customer care in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Opticians) in Penzance
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer care and your desire to learn during the actual interview.
✨Tip Number 3
Show off your personality! When you meet the hiring manager, let your enthusiasm shine through. Share personal stories that highlight your experience in retail or customer service, and how those experiences have prepared you for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your eagerness to join the team.
We think you need these skills to ace Retail Assistant (Opticians) in Penzance
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, make sure to highlight your passion for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase this.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Assistant role at Boots Opticians. Mention specific skills or experiences that relate to the job description, like working in retail or clinical environments.
Be Yourself:We value authenticity, so let your personality shine through in your application. Share your unique story and what makes you excited about joining our team. This helps us get to know the real you!
Apply Through Our Website:Make sure to apply through our official website. It’s the best way to ensure your application gets to us directly and is reviewed promptly. Plus, you’ll find all the details you need about the role and our fantastic benefits!
How to prepare for a job interview at Boots
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understanding common terms and products will help you engage confidently with the interviewer and show your passion for customer care.
✨Showcase Your People Skills
Since you'll be interacting with customers daily, highlight your experience in building relationships. Prepare examples of how you've successfully handled customer queries or resolved issues in previous roles.
✨Demonstrate Your Willingness to Learn
Mention your enthusiasm for the 'Step Into Optics' training programme. Share any past experiences where you embraced learning opportunities, showing that you're eager to develop your skills further.
✨Ask Thoughtful Questions
Prepare a few questions about the role and the team dynamics. This shows your genuine interest in the position and helps you understand how you can contribute to the store's success.
