Patient Support Team Specialist - Customer Care
Patient Support Team Specialist - Customer Care

Patient Support Team Specialist - Customer Care

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Beauty team with admin tasks and data management.
  • Company: Join Boots, a leading brand in beauty and wellness.
  • Benefits: Flexible working hours, competitive pay, and career development opportunities.
  • Why this job: Be part of a dynamic team bringing exciting beauty products to market.
  • Qualifications: Experience in administration, strong communication, and organisational skills required.
  • Other info: Opportunity for growth in a supportive and inclusive environment.

The predicted salary is between 28800 - 43200 £ per year.

Overview

The importance of your role: You will be responsible for ensuring the smooth running of the Boots Brand Buying - Beauty team to enable them to deliver fantastic new products to the market.

What you will be doing:

  • Providing full administrative support to the Beauty team, including arranging travel, booking meeting rooms, arranging customer and supplier visits, and issuing business award letters.
  • Maintaining system data and summarising data such as supplier quotations and presentations.

What you will need to have:

  • Good practical experience in a senior administrative or secretarial environment.
  • Excellent communication skills with the ability to manage multiple levels of stakeholders.
  • Great organisational skills, a high concern for order and quality, and the ability to work to timescales with a truly flexible approach.
  • Strong literacy and numeracy skills, along with a strong knowledge of Excel, Word, and PowerPoint.

This role is subject to a DBS/PVG check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.

Patient Support Team Specialist - Customer Care employer: BOOTS

At Boots, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation within the Beauty team. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that values your contributions. Located in a dynamic setting, we provide unique advantages such as flexible working arrangements and a focus on work-life balance, making Boots a rewarding place to build your career.
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Contact Detail:

BOOTS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Support Team Specialist - Customer Care

✨Tip Number 1

Network like a pro! Reach out to current or former employees of Boots on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising common questions related to administrative roles. Think about how your skills in organisation and communication can shine through. We want you to show them you’re the perfect fit!

✨Tip Number 3

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what they’re looking for.

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Boots team.

We think you need these skills to ace Patient Support Team Specialist - Customer Care

Administrative Support
Communication Skills
Stakeholder Management
Organisational Skills
Attention to Detail
Time Management
Literacy Skills
Numeracy Skills
Excel
Word
PowerPoint
Flexibility
Data Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative experience and any relevant achievements that show off your organisational skills.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Patient Support Team Specialist role. Share specific examples of how you've successfully managed multiple stakeholders or projects in the past.

Show Off Your Tech Skills: Since we’re looking for someone with strong knowledge of Excel, Word, and PowerPoint, don’t forget to mention any relevant projects or tasks where you’ve used these tools effectively. We love seeing practical examples!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at BOOTS

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Patient Support Team Specialist. Familiarise yourself with the administrative tasks mentioned in the job description, like arranging travel and managing data. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Show Off Your Organisational Skills

During the interview, be ready to share examples of how you've successfully managed multiple tasks or projects in the past. Use specific instances where your organisational skills made a difference, especially in a fast-paced environment. This will highlight your ability to handle the demands of the role effectively.

✨Communicate Clearly and Confidently

Since excellent communication skills are crucial for this position, practice articulating your thoughts clearly. Prepare answers to common interview questions and consider how you can convey your experience in a way that resonates with the interviewers. Remember, confidence is key!

✨Brush Up on Your Tech Skills

Given the emphasis on Excel, Word, and PowerPoint, it’s a good idea to review your skills in these applications before the interview. Be prepared to discuss how you've used them in previous roles, and if possible, bring examples of your work to showcase your proficiency.

Patient Support Team Specialist - Customer Care
BOOTS
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  • Patient Support Team Specialist - Customer Care

    Full-Time
    28800 - 43200 £ / year (est.)
  • B

    BOOTS

    5000+
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