At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real difference in customer care while learning in a dynamic environment.
- Qualifications: Passion for customer service and a desire to learn; retail experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.
You will also be involved in:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
What you’ll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Consultant - Foundation employer: Boots
At Boots Opticians, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and personal growth. Our 'Step Into Optics' training programme equips you with the skills needed to excel in your role, while our generous benefits, including flexible working options and employee discounts, ensure a rewarding experience for all team members. Join us in creating meaningful customer connections in a dynamic retail environment where every day brings new opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Consultant - Foundation
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Boots Opticians. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your passion for customer care and your desire to learn, as these are key traits they’re looking for.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions count, and looking polished will help you feel more confident when meeting the hiring manager.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Optical Consultant - Foundation
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, make sure to highlight your passion for customer care. Share any experiences where you've gone the extra mile for a customer, as this will resonate with us at Boots Opticians.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Consultant role. Mention specific skills or experiences that align with the job description, like working in retail or clinical environments.
Be Yourself:We value authenticity, so let your personality shine through in your application. Don’t be afraid to share what makes you unique and how you can contribute to our inclusive environment at Boots Opticians.
Apply Through Our Website:Make sure to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and keep track of it during the hiring process.
How to prepare for a job interview at Boots
✨Know Your Stuff
Before the interview, make sure you understand the role of an Optical Consultant. Familiarise yourself with the products and services offered by Boots Opticians, especially eyewear solutions. This will help you answer questions confidently and show your passion for customer care.
✨Showcase Your People Skills
As a Retail Assistant, building relationships with customers is key. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. This will demonstrate your ability to connect with people and provide excellent service.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, or the 'Step Into Optics' programme. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Yourself
Boots Opticians values inclusivity and diversity, so don’t be afraid to let your personality shine through. Be authentic in your responses and share your enthusiasm for learning and growing within the company. This will help you stand out as a candidate who aligns with their values.
