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- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customers' lives while learning and growing in optics.
- Qualifications: Passion for customer care and eagerness to learn; retail experience is a plus.
- Other info: Flexible hours available; supportive environment for personal and professional growth.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Job DescriptionAbout the roleAs an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with.
You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the preâscreening activities of an eyeâtest through to helping our customers find the perfect eyeâwear solution for them â no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industryâleading \âStep Into Optics\â training programme. This programme includes both workshopâbased learning and practical \âon the job\â experience. You will also:
Order, dispense and collect glasses and contact lenses
Support with eyeâtests and preâscreening activities
Provide aftercare support through repairs and adjustments
Complete operational and administrative tasks associated with dispensing prescriptions
Maintain shop floor standards
What you\âll need to have
These are the essential skills or experience needed to succeed in this role.
Passion for customer care
Enthusiasm for learning and personal development
It would be great if you also haveThese are desirable skills or experience and are not essential, so we would welcome applications from candidates that don\ât match this additional criteria.
Experience in a retail or clinical environment
Our benefits
Boots Retirement Savings Plan
Discretionary quarterly bonus
Generous employee discounts
Clinical and Non-Clinical Career development opportunities
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you â find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on thirdâparty sites are not provided or endorsed by Boots and may not be accurate.
Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let\âs see what\âs possible when we change for the better.
What\âs nextIf your application is successful, you\âll be invited to an in-store interview in the next 14 days.
Where a role is advertised as fullâtime, we are open to discussing partâtime and jobâshare options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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Optical Assistant employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Optical Assistant
â¨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout, products, and services. This will not only help you feel more comfortable but also show your genuine interest in the role.
â¨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with their eyewear needs. Role-play with a friend or family member to build your confidence in handling different situations.
â¨Tip Number 3
Be ready to showcase your enthusiasm for learning! During the interview, highlight your eagerness to participate in the 'Step Into Optics' training programme. Share examples of how you've embraced learning opportunities in the past.
â¨Tip Number 4
Donât forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. Itâs a great way to reinforce your interest in the position and keep you on their radar.
We think you need these skills to ace Optical Assistant
Some tips for your application đŤĄ
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Donât just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific responsibilities from the job description and explain how your background aligns with them. This shows us youâre genuinely interested in the position.
Emphasise Your Willingness to Learn: We love candidates who are eager to learn and grow! In your application, mention any past experiences where youâve taken the initiative to develop your skills or knowledge. This will demonstrate your enthusiasm for our 'Step Into Optics' training programme.
Apply Through Our Website: Make sure to apply through our official website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy to navigate, so you can get your application in without any hassle.
How to prepare for a job interview at BOOTS
â¨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understand common terms and products, as well as the importance of customer care in this role. This will help you engage confidently with your interviewers.
â¨Show Your Passion
Demonstrate your enthusiasm for customer service and learning. Share examples from your past experiences where you went above and beyond for a customer or took the initiative to learn something new.
â¨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the questions asked and responding thoughtfully. It shows that you value communication, which is key in building relationships with customers.
â¨Ask Insightful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training programme or how the team supports each other. This shows your interest in the role and helps you understand if itâs the right fit for you.
