At a Glance
- Tasks: Join our Boots.ie team to pick and pack online orders in-store.
- Company: Boots, a leading retailer committed to inclusivity and diversity.
- Benefits: Enjoy flexible hours, employee discounts, and a generous benefits scheme.
- Other info: Full training provided and opportunities for career growth.
- Why this job: Be part of a dynamic team making a real difference in customer service.
- Qualifications: No experience needed; just a passion for teamwork and great customer care.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for individuals to join our exciting Boots.ie order picking team in-store. You will work in a Boots store and report into the Assistant or Store Manager. Your role will be to pick and pack customer orders, work in our back shop, run our stock room and support with deliveries and stock management.
About the role
To support our Boots.ie operation we have implemented several programs nationally in-store to ensure we meet the demand of our customer’s needs. As part of this role, you will:
- Pick and pack online customer orders to a high standard using a handheld device
- Obtain the relevant information required for picking, packing & dispatching of orders.
- Locate all the required goods in the picking areas across the store.
- Use the Pod equipment safely and effectively
- Comply with the organisation’s policies and procedures and all relevant legal, safety and operating requirements relating to picking, packing and dispatching of online orders
- Support the wider store operational activities
What you’ll need to have
Full training is provided for this role and these are the essential skills or experience needed to succeed in this role:
- Understanding of an online pick/pack operation
- Enjoy following process and working at pace
- A problem solving mindset
- Enjoy working collaboratively as part of a team.
- Able to communicate and listen effectively.
- Digitally savvy and comfortable embracing new technology, including handheld mobile devices to process online orders
- A passion for providing great customer care - while most of your work will happen behind the scenes, you may occasionally support out on the shop floor working with customers.
- A flexible approach to working hours and patterns
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.
- Experience in a retail or warehouse operations environment
- Experience with inventory systems management
- Familiar with handheld Pods and IT systems
Our benefits
- Pension membership (PRSA)
- Partial paid maternity leave
- Discretionary annual bonus
- Generous employee discounts
- Flexible benefits scheme
We have a great range of benefits in addition to the above that offer flexibility to suit you.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What's next
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Online Fulfilment Assistant employer: Boots
At Boots, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that empowers our employees to thrive. As an Online Fulfilment Assistant, you'll benefit from comprehensive training, flexible working options, and a range of perks including generous employee discounts and a pension scheme. Join us in-store at Boots.ie, where your contributions directly impact customer satisfaction and operational success, all while being part of a diverse team committed to making a positive difference.
StudySmarter Expert Advice🤫
We think this is how you could land Online Fulfilment Assistant
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots store where you’re applying. Familiarise yourself with the layout and the products. This shows initiative and helps you feel more comfortable during the interview.
✨Tip Number 2
Practice your communication skills! Since you'll be working as part of a team and occasionally interacting with customers, it’s crucial to demonstrate your ability to communicate effectively. Try role-playing common scenarios with a friend.
✨Tip Number 3
Show your tech-savviness! Be ready to discuss your experience with handheld devices or any inventory systems. If you’ve used similar technology before, share those experiences to highlight your adaptability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us at Boots.
We think you need these skills to ace Online Fulfilment Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role. Use keywords from the job description, like 'picking and packing' and 'customer care', to show we’re on the same page.
Show Your Team Spirit:We love a collaborative mindset! In your application, mention any experiences where you’ve worked well in a team. It’ll help us see how you’d fit into our Boots.ie order picking crew.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Online Fulfilment Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Boots.
How to prepare for a job interview at Boots
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of an Online Fulfilment Assistant. Familiarise yourself with the picking and packing process, as well as the use of handheld devices. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Team Spirit
Since this role involves working collaboratively, be prepared to discuss examples of how you've successfully worked in a team before. Highlight your problem-solving mindset and how you communicate effectively with others. This will demonstrate that you can contribute positively to the Boots.ie order picking team.
✨Embrace Technology
As the job requires using handheld mobile devices, it’s important to convey your comfort with technology. If you have experience with similar systems or tools, mention it! If not, express your eagerness to learn and adapt quickly to new tech.
✨Customer Care is Key
Even though most of your work will be behind the scenes, showing a passion for customer care is essential. Be ready to share any experiences where you’ve gone above and beyond for customers, even if it was in a different context. This will highlight your commitment to providing great service.
