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For Companies Region: North Scotland
Closing date: 22/05/26
Recruitment Partner: Daniel White, Daniel.White1@boots.com
An exciting opportunity has arisen to join the Pharmacy Operations Field Team in North Scotland in the role of Pharmacy Support Manager (PSM). You will be part of the team of PSM’s who support our Store Leaders, Pharmacists and Area managers to ensure our pharmacies deliver an efficient and profitable pharmacy business and lead for innovation in our stores.
You will be covering the North of Scotland. You must be flexible enough to flow to the work across the region should the need arise
Reporting directly into the Regional Pharmacy Operations Manager (RPOM), you will act with pace to ensure that our pharmacies are working efficiently and effectively to ensure a flawless patient experience in every store.
What you’ll be doing
As a Pharmacy Support Manager within our Central Operations team, you will play a pivotal role in ensuring our pharmacy services run smoothly and efficiently. You will report to Jacqueline Devlin and lead a dedicated team, driving operational excellence and supporting our mission to provide outstanding healthcare services.
Key responsibilities
- Oversee daily pharmacy operations, ensuring compliance with regulations and standards.
- Lead and develop a team of pharmacy staff, fostering a culture of collaboration and support.
- Implement strategies to enhance service delivery and customer satisfaction.
- Monitor performance metrics and drive continuous improvement initiatives.
- Collaborate with cross-functional teams to optimise pharmacy processes.
What you’ll need to have (our must-haves)
- Proven experience in pharmacy operations or management.
- Registered Pharmacist or Pharmacy Technician
- 3 years community pharmacy experience
- A proactive approach to problem-solving and decision-making.
- A commitment to delivering high-quality service and care.
It would be great if you also have
- Experience in a retail pharmacy environment.
- Knowledge of pharmacy regulations and compliance standards.
- Proficient use of IT including MS Teams & Powerpoint
Where your brilliance can take you
At Boots, we believe in your potential. With our commitment to your development, you’ll have opportunities to grow your career and explore various pathways within our organisation.
Rewards designed for you
- Boots Retirement Savings Plan
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and much more.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.
A bit about us
At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon. Be brilliant with Boots.
Keywords
Pharmacy, Support, Manager, North, Scotland
Contact Detail:
Boots Recruiting Team