Contract: Full-Time, Permanent
Location: Nottingham (Support Office)
Closing date: 05/11/26
Recruitment Partner: Daniel White, Daniel.White1@boots.com
What you'll be doing
As a Deployment Lead for Boots Opticians, you will play a key role in making sure clinicians are deployed effectively across the region, helping Boots Opticians stores in and around Nottingham maximise clinic availability, meet customer demand and deliver excellent patient care.
Reporting to the Resourcing and Workload Planning Manager, you’ll work closely with Regional Managers, Store Teams and Clinicians to build practical deployment plans that balance patient need, colleague availability and commercial priorities. It’s a role with visible impact, where your decisions help shape how care is delivered day to day.
This is a great fit for someone who enjoys working at pace, solving problems, and using data to make sound operational decisions. You’ll have the trust to take ownership, build strong working relationships and make a real difference to both store performance and patient access.
Key responsibilities
- Plan forecasted clinics to at least a 12-week rota using employed and non-employed colleagues
- Create deployment plans that balance patient demand, colleague availability and commercial priorities
- Coordinate holiday cover across stores to maximise colleague availability and support cost control
- Handle requests for sickness cover and respond to short-notice gaps in rota coverage
- Analyse and interpret data to deploy clinics in the most cost-efficient way
- Use Excel and other planning tools to support accurate, practical workforce decisions
- Help ensure stores have the right clinic cover to meet customer demand and maintain service levels
- Build strong relationships with colleagues at all levels to keep plans moving effectively
What you'll need to have (our must-haves)
- Excellent communication skills, both written and verbal
- Strong Excel skills, including the ability to use complex functions
- High level of PC literacy
- Excellent organisational skills and strong workload management
- Ability to build effective working relationships with colleagues at all levels
- Ability to meet deadlines, sometimes at short notice
- Adaptable approach and confidence in helping find solutions
- Ability to work at pace
- Availability to work shift patterns and weekends on a rota basis
It would be great if you also have
- Previous planning or workforce management experience
- Previous Boots Opticians store experience
- Proficiency in using PowerBI to analyse and interpret data
Where your brilliance can take you
This role offers the chance to build your expertise in workforce planning, data-led decision-making and stakeholder management within a large, complex retail healthcare business. At Boots, you’ll be supported to grow your skills while making a meaningful impact on patient care and store performance. From here, your experience could open up future opportunities in wider resourcing, operational planning or workforce planning roles across the business.
Rewards designed for you
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme (https://www.youtube.com/watch?v=AVwrp6zq97k) including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through Health Heroes, our Employee Assistance Programme.
There is lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at (http://boots.jobs/rewards](http://boots.jobs/rewards). Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots Opticians and may not be accurate.
A bit about us
At Boots Opticians, we help everyone see what’s possible, from our customers to our colleagues. We’re a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door. With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon. Be brilliant with Boots.
Keywords
Deployment, Lead, Boots, Opticians, Workforce, Resource, Planning
Optics-Lead in Nottingham employer: BOOTS
Boots is an exceptional employer, especially for those looking to make a meaningful impact during the festive season. With a strong emphasis on teamwork and customer service, employees enjoy a supportive work culture that fosters personal growth and offers industry-recognised training. Additionally, the generous employee discounts and wellbeing support ensure that staff feel valued and motivated throughout their time with us in London.
