Loss Specialist - Boots Opticians in Nottingham

Join Boots as a Loss Specialist in our Boots Opticians team based in Nottingham, Beeston. Here, we work every day to build a brilliant environment for our people, empowering them to deliver care, confidence, and connection to our customers and colleagues. Boots Opticians has an overall business requirement to reduce operational loss in our Practices and protect our profit, allowing us to invest more in our business and customers.

This enables us to recruit for a Loss Specialist on both a Permanent and a Secondment-basis. Following the successful rollout of A3 and a new Power BI reporting systems, there are four key areas of focus:

• Loss
• Stock
• Customer
• Shop keeping

You will become a Subject Matter Expert building knowledge and experience which will enable you to support field and store colleagues for loss related queries. Providing support to the Retail team to remove variance in execution and standards in order to improve our business performance.

What you’ll be doing:

• Collaborating with various teams to identify and mitigate loss risks.
• Conducting thorough investigations and audits to ensure compliance.
• Implementing strategies to enhance operational efficiency.
• Providing training and support to colleagues on loss prevention measures.
• Analysing data to identify trends and recommend improvements.

What you’ll need to have (our must-haves):

• A strong understanding of Boots Opticians Store operational process and systems (Includes A3, Power BI Reporting).
• Intermediate Microsoft office skills (including Excel).
• Analytical thinking that leads to the effective identification of issues and the ability to provide simple yet effective solutions.
• Ability to demonstrate an organised, pro-active and planned approach, with a willingness to take ownership of issues and see them through to effective resolution.
• Demonstrates strong stakeholder management at all levels across field and support office.
• Strong influencing and communication skills, both written and verbal.
• An understanding of our People policy, company security rules and code of conduct.

It would be great if you also have:

• Knowledge of retail operations and compliance standards.
• Experience with data analysis tools.
• A background in training or mentoring colleagues.

At Boots, we believe in your potential. With our commitment to your development, you’ll have opportunities to grow your career and take on new challenges.

Rewards designed for you:

• Boots Retirement Savings Plan.
• Generous employee discounts for you and a family member.
• Enhanced maternity/paternity/adoption leave pay.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and much more.

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday.

A bit about us:

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.