IT Service Analyst in Nottingham

IT Service Analyst in Nottingham

Nottingham Full-Time 35000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Technical Manager in delivering innovative digital solutions using Power Platform.
  • Company: Join Boots, a leading health and beauty retailer with a focus on collaboration and inclusion.
  • Benefits: Enjoy generous discounts, retirement savings, and 24/7 counselling support.
  • Other info: Opportunities for career growth in a supportive and dynamic environment.
  • Why this job: Make a real impact by shaping how colleagues use low-code tools to work smarter.
  • Qualifications: Experience with Power Apps and strong knowledge of M365 services required.

The predicted salary is between 35000 - 45000 £ per year.

Join Our Team as an M365 Power Platform Specialist! Are you ready to make a difference? At Boots, we’re looking for an M365 Power Platform Specialist to join our End User Services (EUS) team in Nottingham, Beeston. This is your chance to support our Technical Manager in delivering intuitive, secure, and scalable digital solutions across the Boots UK estate.

You will play a key role in shaping how our colleagues use low-code tools to work smarter every day. Working closely with Product Owners, Engineering, InfoSec, Data, and business teams across Boots UK and No7 Beauty Company, you'll help build, maintain and optimize Power Apps and Power Automate workflows, supporting Microsoft 365 solutions.

What You’ll Be Doing:

  • Support the Technical Manager with governance, standards, and deployment frameworks.
  • Act as a subject matter expert for Power Platform within EUS.
  • Monitor platform usage, performance, and licensing.
  • Troubleshoot issues and identify improvements for best practices.
  • Collaborate with cross-functional teams to deliver secure and scalable solutions.
  • Support citizen development through guardrails, templates and reusable components.

What You’ll Need to Have (Our Must-Haves):

  • Hands-on experience building Power Apps (Canvas and/or Model-Driven).
  • Strong knowledge of Power Automate flows and connectors.
  • Deep technical knowledge of M365 services (SharePoint, Teams, OneDrive, Copilot).
  • Ability to translate business requirements into simple, effective digital solutions.
  • Good problem-solving skills with attention to detail.

It Would Be Great If You Also Have:

  • Familiarity with Dataverse and data modeling.
  • Knowledge of API connections, permissions and integration patterns.
  • Experience in a governed enterprise Power Platform environment.
  • Understanding of Application Lifecycle Management (ALM) for Power Platform.
  • Experience migrating from SCCM to Intune in complex environments.
  • Retail or Multi-site organisation exposure.

Where Your Brilliance Can Take You:

At Boots, we believe in your potential. You’ll have opportunities for career development and growth, supported by a team that values your contributions.

Why Boots?

We work every day to build a brilliant Boots for our people so they can make a difference for our customers and colleagues. You’ll be part of a culture that champions collaboration, inclusion, and continuous learning.

Rewards Designed for You:

  • Boots Retirement Savings Plan (up to 12% company contribution).
  • Generous employee discounts for you and a family member.
  • Enhanced maternity/paternity/adoption leave pay.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only.

A Bit About Us:

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive.

What’s Next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. We are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon. Be brilliant with Boots!

IT Service Analyst in Nottingham employer: Boots

At Boots, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and continuous learning. As an M365 Power Platform Specialist in Nottingham, you'll enjoy generous employee benefits, including a robust retirement savings plan and extensive discounts, while having ample opportunities for career growth within a supportive team that values your contributions. Join us to make a meaningful impact in a company that champions inclusion and empowers you to thrive.
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Contact Detail:

Boots Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Service Analyst in Nottingham

✨Tip Number 1

Network like a pro! Reach out to current employees at Boots on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by brushing up on your Power Platform skills. Be ready to showcase your hands-on experience with Power Apps and Power Automate. We want to see how you can make a difference!

✨Tip Number 3

Showcase your problem-solving skills during interviews. Think of examples where you've tackled challenges using M365 services. This will highlight your ability to translate business needs into effective solutions.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Boots team.

We think you need these skills to ace IT Service Analyst in Nottingham

Power Apps (Canvas and Model-Driven)
Power Automate
M365 Services (SharePoint, Teams, OneDrive, Copilot)
Business Requirements Translation
Problem-Solving Skills
Attention to Detail
Dataverse Familiarity
API Connections Knowledge
Integration Patterns Understanding
Application Lifecycle Management (ALM)
SCCM to Intune Migration Experience
Cross-Functional Collaboration
Governance and Standards Implementation

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the M365 Power Platform Specialist role. Highlight your hands-on experience with Power Apps and Power Automate, as well as any relevant projects that showcase your skills in M365 services.

Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled challenges or improved processes. Boots values good problem-solving skills, so let us see how you’ve made a difference in previous roles!

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to address all the must-haves listed in the job description. We want to see your qualifications shine through without any fluff!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at Boots

✨Know Your Power Platform

Make sure you brush up on your knowledge of Power Apps and Power Automate. Be ready to discuss specific projects where you've built apps or automated workflows, as this will show your hands-on experience and understanding of the tools.

✨Understand the Business Needs

Before the interview, think about how you can translate business requirements into effective digital solutions. Prepare examples of how you've done this in the past, as it demonstrates your ability to align technical skills with business goals.

✨Showcase Your Problem-Solving Skills

Be prepared to discuss challenges you've faced while working with M365 services. Highlight your troubleshooting process and any improvements you've implemented, as this will showcase your attention to detail and problem-solving abilities.

✨Collaborate and Communicate

Since you'll be working with cross-functional teams, it's essential to demonstrate your collaboration skills. Think of examples where you've successfully worked with different departments, and be ready to discuss how you ensure clear communication and governance in your projects.

IT Service Analyst in Nottingham
Boots
Location: Nottingham

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