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- Tasks: Drive franchise excellence and support operational goals across multiple stores.
- Company: Join Boots, a trusted leader in healthcare and retail with a diverse culture.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real impact on franchise operations while developing your leadership skills.
- Qualifications: Leadership experience in optical or franchise settings with strong commercial acumen.
- Other info: Opportunity for career growth in a dynamic and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Field-based role, reporting to Franchise Regional Manager will support the delivery of regional & company profit targets and protect our Brand by driving incredible standards in franchise stores on all relevant matters, whilst helping secure investments in property and technology.
The role will build relationships across franchise stores, developing the operational skillset & capability of partners and supporting the attraction, pipeline, recruitment and performance of partners.
You will work with Franchise, Retail, Finance and support office colleagues to develop and deliver company Operational plans.
Accountable for +45 Opticians stores ensuring we protect our Brand in clinical, commercial, GOC, legal and people governance, and securing sizeable investments to property and technology.
Develop the capability of Franchise Partners ensuring they deliver to the terms of their contract.
Support the Franchise Regional Manager to deliver operational excellence across the region, including patient safety, clinical, commercial and retail standards.
Take a critical role ensuring each Franchise partner has a clear 5 year performance, investment and location plan.
Coach franchise partners, removing optionality, and share best practice across all Regions.
Upskill store teams across the Region to meet operational goals.
Qualifications
- Experience in leadership roles across a geography and exposure to Optical, Franchise, JV and Company owned business models.
- Ability to influence and support change within a cross-functional team.
- Strong commercial skills and an understanding of Finance, P&L, cash-flow, business development, ROI and business management.
- Recent and up-to-date opticians store experience essential alongside experience with Opticians store operational process, KPIs and loss levers.
- A zero-tolerance mindset for non-compliance and optionality to follow processes is essential and great coaching skills to get to the root cause of an issue and then identify ways to solve them.
- Candidate must have excellent organisation skills and be an effective verbal & written communicator, knowing when to face into challenges 121.
- Experience in identifying trends in data is essential and a large part of the role, then being able to implement actions to improve, review results and advise on next steps.
Nice to have
- Previous field role experience within Optical Industry.
- Previous Franchise experience.
Rewards
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There’s lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday.
About Boots: The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s next: If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon. Be brilliant with Boots.
Franchise Standards and Operations Manager in Nottingham employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise Standards and Operations Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Boots, especially those in similar roles. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Boots' values and recent news. Show them you’re not just another candidate but someone who genuinely cares about their brand and mission.
✨Tip Number 3
Practice your coaching skills! Since the role involves upskilling franchise partners, think of examples where you've successfully coached or influenced others. Be ready to share these stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Boots team. Don’t miss out on this opportunity!
We think you need these skills to ace Franchise Standards and Operations Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Franchise Standards and Operations Manager role. Highlight your leadership experience, especially in the optical industry, and showcase your ability to drive operational excellence.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use specific examples from your past experiences that demonstrate your skills in coaching, compliance, and data analysis.
Showcase Your Communication Skills: Since effective communication is key in this role, ensure your written application reflects your ability to convey ideas clearly. Avoid jargon and keep it straightforward, just like you would when coaching a team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get back to you quickly about the next steps!
How to prepare for a job interview at BOOTS
✨Know Your Numbers
Brush up on your financial knowledge, especially around P&L, cash-flow, and ROI. Be ready to discuss how you've used these metrics in previous roles to drive performance and make informed decisions.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached teams or partners in the past. Highlight specific situations where you identified issues, implemented solutions, and improved operational standards.
✨Understand the Brand
Familiarise yourself with Boots' brand values and operational standards. Be prepared to discuss how you would protect and enhance the brand in franchise stores, ensuring compliance and excellence across all areas.
✨Data-Driven Decision Making
Be ready to talk about your experience with data analysis. Share examples of how you've identified trends, implemented changes based on your findings, and measured the impact of those changes on business performance.
