Boots is seeking a CX Advisor to support customers across phone, email, WhatsApp, live chat and social media, delivering empathetic, confident service in a fast-paced environment. You’ll handle queries from Boots.com orders and Advantage Card, taking ownership and providing clear solutions that boost customer confidence.
You’ll train with our team, uphold GDPR/PCI standards, and work toward KPIs while growing your career within Boots’ 'With you for life' mission.
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CX Advisor: Multichannel Customer Support Champion in Nottingham employer: BOOTS
Boots is an exceptional employer, especially for those looking to make a meaningful impact during the festive season. With a strong emphasis on teamwork and customer service, employees enjoy a supportive work culture that fosters personal growth and offers industry-recognised training. Additionally, the generous employee discounts and wellbeing support ensure that staff feel valued and motivated throughout their time with us in London.
