At a Glance
- Tasks: Create personalised marketing plans and exciting offers for Boots customers.
- Company: Join Boots, a leading health and beauty retailer with a supportive culture.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Other info: Dynamic role with opportunities for growth and a focus on teamwork.
- Why this job: Make a real impact on customer engagement and loyalty through innovative marketing.
- Qualifications: Experience in marketing and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Role: Customer Marketing Specialist - Personalised Offers
Contract: Fixed-Term - end date January 2027
Location: Nottingham, Beeston
Are you ready to make a difference? Join Boots as a Customer Marketing Specialist - Personalised Offers in Nottingham, Beeston! Sitting within the Customer Marketing team, you’ll be responsible for developing the personalised marketing plan, rewarding our Advantage Card customers with exciting offers. Reporting to the Marketing Manager, you’ll work cross functionally with internal and external stakeholders, to deliver the best customer communications whilst driving real commercial results. It’s a busy role that requires a customer focused mind-set, strong communication skills, attention to detail and great organisation.
What you’ll be doing:
- In this busy and rewarding role, you will report to the Marketing Manager and collaborate with both internal and external stakeholders to deliver impactful customer communications.
- Your focus will be on driving real commercial results while ensuring our customers feel valued and engaged.
Key responsibilities:
- Support and deliver the personalised offers plan for the Boots app, providing targeted and relevant offers to our growing customer base.
- Champion the Boots Advantage Card and app, ensuring alignment on the role of personalised offers.
- Manage multi-channel communications (Email, App, Events) to highlight strong offers delivered to customers.
- Drive KPI performance, including channel engagement and incremental sales.
- Review and assess commercial/customer impact, defining opportunities for improvement.
What you’ll need to have (our must-haves):
- Strong background in marketing, ideally with experience in CRM digital communications.
- A creative mindset with a customer-first and analytical approach.
- Excellent relationship-building skills with both internal and external stakeholders.
- Exceptional attention to detail and organisational skills, able to juggle multiple tasks effectively.
- Strong communication skills and a flexible attitude towards new challenges.
It would be great if you also have:
- Experience in managing marketing campaigns across various channels.
- A passion for customer engagement and loyalty programmes.
Where your brilliance can take you:
At Boots, we believe in your potential. You’ll have opportunities for career development and growth, supported by a culture that values learning and progress.
Rewards designed for you:
- Boots Retirement Savings Plan (up to 6% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and much more.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday.
A bit about us:
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon. Be brilliant with Boots.
Customer Marketing Specialist - Personalised Offers in Nottingham employer: Boots
Boots is an exceptional employer that prioritises employee growth and development, offering a supportive work culture in Nottingham, Beeston. With a strong focus on customer engagement, employees benefit from generous rewards, flexible working options, and a commitment to inclusivity, ensuring everyone feels valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Marketing Specialist - Personalised Offers in Nottingham
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Customer Marketing Specialist - Personalised Offers in Nottingham
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Boots from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Boots specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Boots
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Boots, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Boots you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Boots that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Boots, so think on your feet and don't hesitate to showcase your creativity!
