At a Glance
- Tasks: Support the team in delivering exciting promotions and customer experiences.
- Company: Join Boots, a leading retailer with a supportive and inclusive culture.
- Benefits: Enjoy generous discounts, flexible benefits, and a strong retirement plan.
- Other info: Opportunities for part-time work and job share options available.
- Why this job: Make a real impact while growing your career in a dynamic environment.
- Qualifications: Strong attention to detail and excellent communication skills are essential.
The predicted salary is between 20700 - 25300 £ per year.
Contract: 12 Mths FT
Location: Nottingham
Join Our Team as a Category Assistant - GM at Boots in Nottingham! Are you ready to make a difference in a dynamic team that’s at the heart of our business? At Boots, we’re looking for a passionate Category Assistant to join our General Merchandise Business Unit. This is your chance to contribute to creating compelling reasons for customers to shop with us, while enjoying a supportive and inclusive work environment.
About the Role
As a Category Assistant, you will play a critical role in delivering a differentiated, competitive, and customer-led range in store. You’ll work closely with various teams to ensure our promotions and pricing are spot on, helping our customers feel good every time they shop with us.
Key Responsibilities
- Contribute to the delivery of customer promotions by setting up campaign offers on the Boots SAP system.
- Collaborate with marketing and pricing teams to ensure accurate setups.
- Confirm promotional funding with suppliers and maintain accurate tracking.
- Check invoice calculations and liaise with the Trading Process team.
- Support the stores help desk and customer care team with category queries.
What You’ll Need to Have (Our Must-Haves)
- Strong attention to detail and organisational skills.
- Ability to work collaboratively in a fast-paced environment.
- Excellent communication skills to liaise with various teams and suppliers.
- A proactive approach to problem-solving and a willingness to learn.
It Would Be Great If You Also Have
- Experience in retail or a similar role.
- Familiarity with SAP or similar systems.
- A passion for customer service and delivering results.
Where Your Brilliance Can Take You
At Boots, we believe in your potential. With our supportive culture, you’ll have the opportunity to grow your career and make a real impact.
Rewards Designed for You
- Boots Retirement Savings Plan (up to 12% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
- Flexible benefits scheme including options for additional holiday and discounted gym memberships.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday.
A Bit About Us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive.
What’s Next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. We are open to discussing part-time and job share options. If you require additional support during the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you soon.
Category Assistant - Own Brand & Exclusives, Seasonal Gift in Nottingham employer: BOOTS
Boots is an exceptional employer, especially for those looking to make a meaningful impact during the festive season. With a strong emphasis on teamwork and customer service, employees enjoy a supportive work culture that fosters personal growth and offers industry-recognised training. Additionally, the generous employee discounts and wellbeing support ensure that staff feel valued and motivated throughout their time with us in London.
StudySmarter Expert Advice🤫
We think this is how you could land Category Assistant - Own Brand & Exclusives, Seasonal Gift in Nottingham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like BOOTS, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like BOOTS!
We think you need these skills to ace Category Assistant - Own Brand & Exclusives, Seasonal Gift in Nottingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at BOOTS, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at BOOTS and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show BOOTS that you’re ready to jump in and contribute right away!
How to prepare for a job interview at BOOTS
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
