At a Glance
- Tasks: Manage customer orders, resolve supply issues, and coordinate product launches.
- Company: Join Boots, a leading beauty company with a commitment to inclusivity.
- Benefits: Enjoy generous discounts, retirement savings, and 24/7 support.
- Other info: Opportunities for growth and a supportive work environment await you.
- Why this job: Make a real impact in supply chain management while developing your career.
- Qualifications: Experience in supply chain or logistics, strong problem-solving skills required.
The predicted salary is between 31500 - 38500 £ per year.
As an Assistant Customer Supply Chain Manager within the No7 Beauty Company Supply Chain team, you'll report to the Customer Supply Chain Manager and work closely with customers, commercial teams, logistics providers and wider supply chain functions. You will be the primary operational contact for BUK and New Markets customers, managing orders, resolving supply challenges, coordinating new product launches and ensuring exceptional service levels.
What you’ll be doing:
- Manage customer orders and deliveries to ensure excellent service levels.
- Act as the primary contact for day-to-day customer queries.
- Monitor service performance and resolve supply risks and issues.
- Coordinate new product launch activity with customers and internal teams.
- Manage product listings, pricing updates and SKU changes.
- Lead customer review meetings and strengthen customer relationships.
- Investigate supply shortages and implement corrective actions.
- Work cross-functionally with commercial, logistics and supply chain teams to deliver successful outcomes.
- Identify and drive continuous improvement opportunities.
- Support knowledge sharing and collaboration across the wider team.
What you’ll need to have (our must-haves):
- Experience in supply chain, customer operations, logistics or order management.
- Strong customer service and relationship management skills.
- Excellent problem-solving skills with a proactive approach.
- Ability to build effective relationships with a range of stakeholders.
- Strong organisational skills and attention to detail.
- Advanced Excel skills.
- Ability to manage multiple priorities in a fast-paced environment.
It would be great if you also have:
- Experience using SAP and/or E2Open systems.
- Experience working with retail customers.
- Experience leading continuous improvement initiatives.
- Exposure to international or developing markets.
Where your brilliance can take you:
At Boots, we believe in nurturing talent and providing opportunities for growth. As an Assistant Supply Chain Manager, you will have the chance to develop your skills and advance your career within our organisation.
Rewards designed for you:
- Boots Retirement Savings Plan (up to 12% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity/paternity/adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday.
A bit about us:
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you soon. Be brilliant with Boots.
Assistant Supply Manager in Nottingham employer: Boots
Boots is an exceptional employer, offering a vibrant work culture in Glasgow where you can thrive as a Wellness Solutions Advisor. With comprehensive training and opportunities to complete a Healthcare Training Programme, you'll be empowered to grow your skills while making a meaningful impact on customers' health and wellness journeys. Join a supportive team that values your contributions and fosters personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Supply Manager in Nottingham
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Boots, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Assistant Supply Manager.
We think you need these skills to ace Assistant Supply Manager in Nottingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Boots. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Boots and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Boots
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Boots.
✨Research Specific Challenges Faced by Boots
Look into any unique supply chain challenges Boots might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
