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For Companies At a Glance
- Tasks: Lead a team to inspire customers with skincare and beauty advice while driving sales.
- Company: Join the iconic No7 Beauty Company, known for innovation and inclusivity.
- Benefits: Enjoy generous discounts, product allocations, and flexible benefits tailored for you.
- Why this job: Be a beauty ambassador and make a real impact in customers' lives.
- Qualifications: Experience in retail management and a passion for makeup and skincare.
- Other info: Opportunities for personal growth and development through our award-winning training programme.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Exciting No7 Counter Manager role helping customers with skincare and beauty needs. You will be responsible for driving sales and inspiring and motivating your team to achieve and exceed targets. With a love for makeup and skincare, you will delight in creating authentic relationships with customers, delivering a great experience and coaching your team to be the best they can be.
Who We Are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone!
We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
Join us and together we can achieve more. Find out more here.
About the role
You will work onsite and report into the Store Manager or General Manager. Your main responsibilities will be to:
- Work with your regional manager to create business plans and drive in store promotions and No7 offers.
- Lead by example and inspire and motivate your team to achieve and exceed their sales targets and goals.
- Get stuck in selling products and providing personalised consultations using the latest skincare, make up and beauty products.
- Ensure your team of advisors provides the best customer service and creates strong connections so that they keep coming back
- Create a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips and celebrating individual and team success.
- Make sure your counter is always clean, well-stocked and beautifully presented to showcase the range of No7 skincare and beauty products
- Complete our award-winning 12- month Skin School development programme
- Be an enthusiastic ambassador for the No7 Brand – we\’re proud of our heritage and the cutting-edge science and technology behind our products and we want you to be too.
What you\’ll need to have
These are the essential skills or experience needed to succeed in this role.
- Management or team leader experience in a retail or customer service setting,
- Demonstrable experience working with business plans and achieving sales targets.
- Ability to inspire and motivate teams to deliver against sales objectives
- Enjoy sales and selling – you will work alongside your team to meet your KPIs
- A passion for makeup, skincare and the No7 brand
- Comfortable approaching customers and applying make-up and skincare
- Able to communicate with a wide variety of people from your team to customers to regional and store managers
- Enthusiasm for your ongoing learning and development journey – the desire and motivation to expand your makeup and skincare knowledge and share this with customers is a must.
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don\’t match this additional criterion:
- Counter manager experience specifically
- Experience coaching teams and reviewing individual and team performance.
Our Benefits
- Generous employee discount on our own brands and partner businesses
- Your own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customers
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
What\’s Next?
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you\’ll be invited to attend an in-store interview.
Where a role is advertised as full-time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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No7 Counter Manager employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land No7 Counter Manager
✨Tip Number 1
Get to know the No7 brand inside out! Familiarise yourself with their products, values, and latest promotions. This way, when you walk into that interview, you can show your passion and knowledge, making a great impression.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach customers in-store and how you'd inspire your team. Role-playing with a friend can help you feel more confident and ready to shine during your interview.
✨Tip Number 3
Network like a pro! Connect with current or former No7 employees on LinkedIn. They might share insider tips or even refer you for the role. Plus, it shows your enthusiasm for being part of the No7 family!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining a fantastic team that values diversity and inclusion.
We think you need these skills to ace No7 Counter Manager
Some tips for your application 🫡
Show Your Passion: Let your love for makeup and skincare shine through in your application. We want to see how excited you are about the No7 brand and how you can inspire others with that enthusiasm!
Tailor Your Experience: Make sure to highlight your management or team leader experience in retail or customer service. We’re looking for specific examples of how you've driven sales and motivated teams to hit targets.
Be Authentic: We value authenticity, so don’t be afraid to show your personality in your written application. Share your unique approach to customer service and how you build relationships with clients.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at BOOTS
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with No7's range of skincare and beauty products. Be ready to discuss your favourite products and how they can benefit customers. This shows your passion for the brand and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and motivated teams in previous roles. Think about specific situations where you’ve led by example or helped a team member achieve their goals. This will demonstrate your management experience and ability to drive sales.
✨Practice Customer Engagement Scenarios
Since this role involves creating authentic relationships with customers, practice how you would approach and engage with them. Role-play different scenarios where you provide personalised consultations or handle customer queries to show your communication skills.
✨Emphasise Your Passion for Beauty
Let your enthusiasm for makeup and skincare shine through during the interview. Share any relevant experiences, such as attending beauty workshops or following industry trends. This will help convey your genuine interest in the role and the No7 brand.
