At a Glance
- Tasks: Engage with customers and provide personalised beauty consultations.
- Company: Join No7 Beauty Company, known for innovation and sustainability in beauty.
- Benefits: Enjoy generous discounts, product allocations, and flexible benefits.
- Why this job: Be part of a vibrant team that empowers you to be your authentic self.
- Qualifications: No experience needed, just a passion for beauty and customer service.
- Other info: Flexible hours and a supportive work environment await you!
The predicted salary is between 20300 - 22800 £ per year.
Job Description
The salary for this role is £25,457 – £28,527 for full time hours depending on location. For part-time hours, the salary will be pro‑rate.
No7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs.
Who we are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone!
We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
Join us and together we can achieve more. Find out more here.
About the role
Find out from Becky in the video at the bottom of this page, about what a typical day as No7 Advisor looks like – from engaging with customers to providing personalised beauty consultations, Becky\’s day is filled with helping people feel confident and beautiful in their own skin.
You will work onsite and report into the Assistant Store Manager or Store Manager. Your main responsibilities will be to:
- Build great relationships with customers and colleagues
- Provide personalised consultations using the latest skincare, make up and beauty products.
- Meet your sales targets and tell customers about our No7 offers and in-store promotions
- Complete our award‑winning 12‑month Skin School development programme.
- Share knowledge and tips with your wider store team, creating a vibrant and supportive working environment
- Ensure your counter is beautifully presented to showcase the range of No7 skincare and beauty products
What you\’ll need to have
These are the essential skills or experience needed to succeed in this role. We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare and beauty trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for No7 and help our customers find the best products for them
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don\’t match these additional criteria:
- Previous experience working with customers
- Experience using skincare and beauty products on customers
Career Development
Are you thinking about your future career goals?
At No7, you can progress to roles like Counter Manager, Store Leadership, or even join our Support Office.
We also offer a 6‑month development programme for experienced, high‑performing advisors who aspire to grow within the brand. Whilst completion of the programme doesn\’t guarantee a leadership role, it\’s still an incredible opportunity to help set you up for future success by building skills, boosting confidence, and developing your personal brand.
Our benefits
- Generous employee discount on our own brands and partner businesses
- Your own quarterly allocation of No7 products for you to try out at home and further share your insights with your customers
- Become a certified skin expert and makeup expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
- 6‑month leadership programme for experienced, high‑performing advisors to develop skills and confidence.
- Boots Retirement Savings Plan
- Discretionary quarterly bonus scheme
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards . Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
What\’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in‑store interview within the next 14 days.
Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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No7 Advisor employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land No7 Advisor
✨Tip Number 1
Familiarise yourself with No7's product range and current beauty trends. This knowledge will not only help you engage with customers effectively but also demonstrate your passion for the brand during the interview.
✨Tip Number 2
Prepare to discuss your previous customer service experiences, even if they are not directly related to beauty. Highlighting your ability to connect with customers and meet their needs will be crucial in showcasing your suitability for the role.
✨Tip Number 3
Be ready to share your thoughts on how you would create a welcoming environment for customers. Think about specific strategies you could use to build relationships and provide personalised consultations that align with No7's values.
✨Tip Number 4
Show your enthusiasm for continuous learning by mentioning any relevant courses or certifications you've completed. This will demonstrate your commitment to staying updated on skincare and beauty trends, which is essential for a No7 Advisor.
We think you need these skills to ace No7 Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the No7 Advisor position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for beauty and skincare. Mention specific experiences where you have successfully engaged with customers or met sales targets, as this will resonate well with the hiring team.
Highlight Relevant Experience: In your CV, emphasise any previous customer service roles or experience with beauty products. Even if you don't have direct experience, showcase transferable skills such as teamwork, communication, and a willingness to learn.
Show Enthusiasm for the Brand: Demonstrate your knowledge of No7 and its products in your application. Mention any personal experiences with their products or your understanding of their commitment to sustainability and inclusivity, which can set you apart from other candidates.
How to prepare for a job interview at BOOTS
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for skincare and beauty products during the interview. Share any personal experiences or knowledge you have about No7 products, as this will demonstrate your genuine interest in the role.
✨Prepare for Customer Scenarios
Think of potential customer interactions you might face as a No7 Advisor. Be ready to discuss how you would handle various situations, such as providing personalised consultations or addressing customer concerns, showcasing your empathy and understanding.
✨Highlight Teamwork Skills
Since the role involves working closely with colleagues, be prepared to talk about your experience in team settings. Share examples of how you've contributed to team success and how you can help create a supportive environment at No7.
✨Demonstrate Flexibility
Given the flexible hours required for this position, emphasise your availability and willingness to work various shifts, including weekends. This shows that you are committed to meeting the needs of both the customers and the store.