Opticians Team Leader: Lead Customer Experience & Clinic in Newmarket
Opticians Team Leader: Lead Customer Experience & Clinic

Opticians Team Leader: Lead Customer Experience & Clinic in Newmarket

Newmarket Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to enhance customer experience and manage store operations.
  • Company: A top optical retail chain known for its commitment to customer service.
  • Benefits: Discretionary bonus, generous discounts, and flexible working options.
  • Why this job: Grow your leadership skills while making a difference in customer care.
  • Qualifications: Experience in an optical environment and a passion for learning.
  • Other info: Access to training programs for clinical and leadership development.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading optical retail chain in Newmarket is seeking a Team Leader to manage store operations and customer service. The role offers opportunities for clinical and leadership development through various training programs.

Candidates should have prior experience in an optical environment and a desire to learn and lead.

Competitive benefits include a discretionary bonus, generous discounts, and flexible working options.

Opticians Team Leader: Lead Customer Experience & Clinic in Newmarket employer: BOOTS

Join a leading optical retail chain in Newmarket, where you will thrive in a supportive work culture that prioritises employee growth and development. As an Opticians Team Leader, you'll benefit from competitive perks such as a discretionary bonus, generous discounts, and flexible working options, all while leading a dedicated team to enhance customer experience in a dynamic environment.
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Contact Detail:

BOOTS Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Opticians Team Leader: Lead Customer Experience & Clinic in Newmarket

✨Tip Number 1

Network like a pro! Reach out to your connections in the optical industry and let them know you're on the hunt for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for the interview by researching the company and its values. Show us that you understand their commitment to customer experience and how you can lead a team to enhance that. Tailor your examples to highlight your leadership skills and experience in an optical environment.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience and how it aligns with the role. Focus on your ability to manage store operations and deliver exceptional customer service.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and eager to join our team.

We think you need these skills to ace Opticians Team Leader: Lead Customer Experience & Clinic in Newmarket

Leadership Skills
Customer Service
Team Management
Optical Knowledge
Clinical Development
Training and Development
Operational Management
Adaptability

Some tips for your application 🫑

Show Your Passion for Optics: When writing your application, let us see your enthusiasm for the optical industry. Share any relevant experiences or stories that highlight your love for customer service and how you’ve made a difference in previous roles.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your leadership skills and any experience you have in managing teams or improving customer experiences in an optical setting.

Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills at a glance.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our team.

How to prepare for a job interview at BOOTS

✨Know Your Optical Stuff

Make sure you brush up on your knowledge of optical products and services. Familiarise yourself with the latest trends in eyewear and customer service best practices. This will show that you're not just a leader, but also someone who understands the industry inside out.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you improved customer experience or resolved conflicts. This will help demonstrate your capability to manage store operations effectively.

✨Emphasise Your Desire to Learn

Express your enthusiasm for the training programs offered by the company. Talk about how you plan to utilise these opportunities for personal and professional growth. This shows that you're committed to not just leading, but also evolving within the role.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's culture, team dynamics, and future goals. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you. Plus, it makes for a more engaging conversation!

Opticians Team Leader: Lead Customer Experience & Clinic in Newmarket
BOOTS
Location: Newmarket
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  • Opticians Team Leader: Lead Customer Experience & Clinic in Newmarket

    Newmarket
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • B

    BOOTS

    5000+
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