At a Glance
- Tasks: Engage with customers, assist with eye-tests, and provide eyewear solutions.
- Company: Join Boots Opticians, a leader in customer care and optical services.
- Benefits: Enjoy discounts, bonuses, and flexible benefits for a balanced lifestyle.
- Other info: Access to career development and 24/7 support for your well-being.
- Why this job: Make a difference in customers' lives while developing your skills in optics.
- Qualifications: Passion for customer service and a desire to learn.
The predicted salary is between 20000 - 25000 € per year.
About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them - no two days will be the same.
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading 'Step Into Optics' training programme. This programme includes both workshop based learning and practical 'on the job' experience.
You will also be involved in:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
Qualifications
- Passion for customer care
- Desire to learn
Preferred Qualifications
- Worked in a retail or clinical environment
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Find out more at boots.jobs/rewards.
Retail Assistant (Opticians) in Mansfield employer: BOOTS
At Boots Opticians, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every Retail Assistant plays a crucial role in delivering outstanding customer service. Our comprehensive 'Step Into Optics' training programme ensures that you will have ample opportunities for personal and professional growth, while our generous benefits, including employee discounts and flexible perks, make working with us both rewarding and enjoyable. Join us in a supportive environment that values your contributions and fosters your development in the heart of the community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Opticians) in Mansfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! As a Retail Assistant, you'll be all about building relationships with customers. Think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview!
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional when you walk into the interview. It shows that you respect the opportunity and are ready to represent the brand.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a nice touch!
We think you need these skills to ace Retail Assistant (Opticians) in Mansfield
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you've gone the extra mile for a customer, as this will resonate with us at Boots Opticians.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the Retail Assistant role. We want to see how your background fits into our team and the unique contributions you can bring.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and why you're excited about joining our store team.
Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures it gets to the right place and helps us keep track of all applicants efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at BOOTS
✨Know Your Stuff
Before the interview, brush up on your knowledge of eyewear and customer service. Familiarise yourself with common optical terms and products. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers all day. Prepare examples of how you've successfully built relationships in previous roles. Think about times when you went above and beyond to help someone – this will highlight your customer care skills.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the 'Step Into Optics' training programme or the team dynamics in the store. This shows you're genuinely interested in the role and eager to learn more about the company.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the professional environment of an opticians. This will help you feel confident and ready to impress.
