Assistant Manager (Flagship store) in Manchester

Located in the heart of Manchester city centre, our Market Street flagship store is a multi-floor destination with high footfall, attracting shoppers, commuters and tourists every day. A shopping destination for retail, pharmacy, opticians, hearing care and premium beauty, alongside an extensive range of NHS and private healthcare services—from Pharmacy First and vaccinations to advanced clinical support. This store operates at scale and pace, offering a truly dynamic leadership environment.

Guided by our purpose, “With you. For life.”, you’ll play a vital role in supporting customers through the moments that matter—whether accessing expert healthcare, experiencing world-leading beauty brands, or finding everyday essentials.

As Assistant Manager, you’ll be a key team member in one of Boots’ most high-profile flagship stores, leading from the front. You’ll connect with customers, inspire a large, diverse team, and support the Store Leader to drive commercial performance while ensuring the store operates safely, efficiently and delivers exceptional service at scale, even as the pace picks up.

This role is ideal for a Store Manager from a small to medium-sized store looking to step into a flagship environment or an experienced Assistant Manager.

What you’ll be doing:

• Lead and inspire a large, multi-skilled team to deliver outstanding customer and patient care.
• Drive business growth and commercial performance through strong leadership on the shop floor.
• Coach and develop your team through regular feedback, support and performance conversations.
• Deliver a safe, efficient retail and pharmacy operation, ensuring stock availability, cost control and minimal loss.
• Conduct audits, reviews and risk assessments to protect patient and public safety.
• Use data, trends and insight to respond quickly to customer needs in a high-energy environment.

What you’ll need to have (our must-haves):

• Store management or Assistant Manager experience of a large team in a customer-facing environment.
• A strong understanding of how to motivate performance through coaching and inspiration.
• A collaborative approach and the ability to thrive in a fast-paced, team-driven store.
• Flexible to work shifts between the hours of 7am and 10pm, Monday through Sunday.

It would be great if you also have:

• Experience within community pharmacy or healthcare.
• Confidence in using and adapting to new systems and technology.

Where your brilliance can take you:

At Boots, your career can be as ambitious as you are. As Assistant Manager in a flagship store, you’ll be perfectly placed to build your leadership capability and take the next step. Whether that’s becoming Deputy General Manager in a flagship store or taking ownership of your own small or medium-sized store, there’s plenty of room to grow at Boots.

We have field-based roles that influence operations, resourcing, clinical governance and colleague development across multiple stores, as well as opportunities beyond stores. If you’re looking to move into our Nottingham Support Office, we have a variety of positions across areas such as Commercial, HR, Marketing, Buying, Strategy, Finance and Supply Chain. Whatever path you choose, we’ll give you the tools, training, and support to be brilliant with Boots and build a rewarding and flexible career.

Rewards designed for you:

• Boots Retirement Savings Plan.
• Discretionary annual bonus.
• Generous employee discounts.
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday.

A bit about us:

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon. Be brilliant with Boots.