At a Glance
- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace that values your individuality.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Other info: Flexible hours available; we support your growth and well-being.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Passion for customer care and eagerness to learn; retail experience is a plus.
The predicted salary is between 20000 - 25000 € per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme. This programme includes both workshop-based learning and practical ‘on the job’ experience.
You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
These are the essential skills or experience needed to succeed in this role:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our benefits include:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If your application is successful, you'll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Luton employer: Boots
At Boots Opticians, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values personal development and customer care. Our industry-leading 'Step Into Optics' training programme equips Optical Assistants with the skills and knowledge needed to thrive, while our generous benefits, including flexible working options and employee discounts, ensure a rewarding experience for all team members. Join us in a role where every day brings new opportunities to make a positive impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant in Luton
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff about their experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer find the right eyewear. Role-playing these situations with a friend can boost your confidence for the real deal.
✨Tip Number 3
Show your enthusiasm for learning! During the interview, mention how excited you are about the 'Step Into Optics' training programme. It’s a great way to demonstrate your commitment to personal development.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your genuine interest in the role.
We think you need these skills to ace Optical Assistant in Luton
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific skills or experiences that relate to the job description, like any retail or clinical experience you might have.
Be Yourself:We value authenticity, so let your personality shine through in your application. Share your story and what makes you unique, as we’re looking for individuals who will fit into our inclusive team culture at Boots Opticians.
Apply Through Our Website:Make sure to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our fantastic benefits!
How to prepare for a job interview at Boots
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understand common terms and products, as well as the services offered at Boots Opticians. This will help you engage confidently with customers and show your enthusiasm for the role.
✨Show Your Customer Care Passion
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond to help someone. This will demonstrate your commitment to providing excellent care, which is crucial for an Optical Assistant.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says and asking follow-up questions. This shows that you value communication and are keen to understand customer needs, a key part of the Optical Assistant role.
✨Be Ready to Learn
Express your enthusiasm for the 'Step Into Optics' training programme. Share your eagerness to learn and grow within the role. Employers love candidates who are open to personal development and ready to embrace new challenges.
