At a Glance
- Tasks: Lead a team, drive store performance, and create a positive customer-focused environment.
- Company: Join Boots, a leading retail brand committed to inclusivity and growth.
- Benefits: Generous discounts, flexible benefits, and career development opportunities.
- Other info: Opportunities for progression into larger roles within the company.
- Why this job: Kickstart your retail career with hands-on training and leadership experience.
- Qualifications: Retail management experience and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Contract: 12-Week Training Programme
Hours: 37.5 hours per week - weekday and weekend availability required
Location: Various stores across South East London
Recruitment Partner: You ready to elevate your retail career? At Boots, we’re looking for strong, people-focused and commercially minded leaders to join our 12-week Store Manager Training Programme, designed to prepare you for full accountability of your own store.
During the programme, you’ll gain hands-on experience across a range of locations, learning from experienced leaders and building the capability to lead busy retail environments with confidence. You need to be flexible to travel between locations during the training period. Following training, opportunities are available across South East London.
Success in this role comes from decisive decision-making, consistency in approach, and a willingness to lead from the front. Reporting to the Area Manager, you’ll play a pivotal role in bringing energy, driving performance and building a strong culture of accountability and teamwork within your store. You’ll be trusted to set clear standards, manage performance confidently, and ensure your store operates safely, legally, and profitably at all times.
We welcome applications from experienced Store Managers, as well as ambitious Assistant Managers who are ready to step up, take on greater responsibility and accelerate their progression through structured training. This opportunity suits those who are confident operating in demanding environments and who are keen to move into store leadership, working with established teams and making an impact. If this sounds like you, we'd love to hear from you.
Key responsibilities
- Drive store performance across sales, standards, and operational KPIs
- Create a culture of accountability, ownership, and teamwork
- Handle challenging situations professionally and confidently
- Lead, coach, and performance manage a diverse team to deliver outstanding customer service
- Maintain high operational and compliance standards
- Manage stock levels and ensure the store is well-presented and fully stocked
- Implement training and development plans to enhance team performance
- Build a positive, motivated, and customer-focused environment
- Identify opportunities for improvement and implement change effectively
What you’ll need to have (our must-haves)
- Proven retail management and commercial experience in a customer-facing environment
- Resilient and calm under pressure, confident dealing with difficult situations
- Genuine interest in Pharmacy and willingness to learn, even without prior experience
- Strong decision-making skills and the ability to hold teams accountable
- Able to coach and develop individuals and teams
- Highly organised with the ability to bring structure and discipline to daily operations
- Pride in delivering high standards and continuous improvement
- Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results
It would be great if you also have
- Experience in a similar retail environment.
- Experience in pharmacy or pharmacy operations
Where your brilliance can take you
At Boots, we offer numerous opportunities for career development. You’ll be supported in your growth and have the chance to shape your future within our organisation. With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond. We’re looking for individuals with the ambition to progress, who see this as the first step toward managing big stores or developing into an Area Manager role in the future.
Rewards designed for you
- Boots Retirement Savings Plan
- Generous employee discount across Boots and partner brands for you and a family member
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
- Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
- 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday.
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, one of our team will review your application and may be in touch by phone to further discuss your application. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you soon. Be brilliant with Boots.
Store manager (non pharm) Medium in London employer: Boots
At Boots, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and development. Our 12-week Store Manager Training Programme equips you with the skills to lead effectively in various locations across South East London, while our commitment to employee wellbeing is reflected in our generous benefits package, including discounts, flexible working options, and comprehensive support for your career progression. Join us to make a meaningful impact in a supportive environment where your contributions are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Store manager (non pharm) Medium in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Boots on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Store Manager. We want to hear about your leadership style and how you handle challenges!
✨Tip Number 3
Show your passion for retail! During interviews, share specific examples of how you've driven performance in previous roles. This will demonstrate your commitment and readiness for the Store Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Boots team.
We think you need these skills to ace Store manager (non pharm) Medium in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you’re genuinely excited about the opportunity to lead a team and drive store performance.
Tailor Your Experience:Make sure to highlight your relevant experience in retail management. We’re looking for strong, people-focused leaders, so share examples of how you've successfully managed teams and improved performance in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Store Manager role at Boots.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Boots.
How to prepare for a job interview at Boots
✨Know Your Store Inside Out
Before your interview, make sure you research the specific store you'll be managing. Understand its sales performance, customer demographics, and any recent changes or challenges. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach. Think of examples where you've successfully led a team, handled difficult situations, or improved performance. Boots is looking for someone who can create a culture of accountability and teamwork, so highlight your experience in coaching and developing others.
✨Demonstrate Decision-Making Skills
During the interview, expect questions about how you make decisions under pressure. Share specific instances where your decisive actions led to positive outcomes. This will illustrate your ability to manage a busy retail environment and maintain high operational standards.
✨Ask Insightful Questions
Prepare thoughtful questions to ask your interviewers. Inquire about the training programme, team dynamics, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
