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- Tasks: Lead and inspire your team to deliver exceptional customer care and drive store success.
- Company: Join Boots, a leading health and beauty retailer with a focus on inclusivity.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Other info: Opportunities for personal growth and development in a collaborative team.
- Why this job: Make a real impact in a dynamic retail setting while advancing your career.
- Qualifications: Retail management experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
As a Store Manager you will work in store and really drive the success of your store and inspire your teams with your love for great customer care. Your passion and strategy will help the business to grow and change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond.
About the role You will:
- Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
- Lead the sales and performance of your store, whilst keeping our customers close to heart.
- Be a passionate ambassador for our Boots brand, helping us work towards becoming the world's best pharmacy led health and beauty retailer.
- Make the shop floor your own, get to know our teams, sales and operations.
- Consider what can we do to change for the better to set Boots apart from other retailers.
- Get to know your teams – find out what they like and what they want to see change.
What you’ll need to have These are the essential skills or experience needed to succeed in this role.
- Retail management and commercial experience, with great customer service skills.
- Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results.
- Ability to work at pace and react to the changing needs of the customer.
- A collaborative personality and able to thrive in a team centered approach.
- A passion for keeping up to date with your own learning and development.
- Ability to coach and develop individuals and teams.
It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.
- Experience and comfortable with navigating and embracing new technology.
Our benefits:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next If you apply for this role, you will be invited to take a timed online assessment, if you require any adjustments and assistance with this please contact us at careers@boots.co.uk. Once you have completed the assessment, our team will review your application and be in touch to update you. If you’re application is successful; our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Store Manager (large store) in London employer: Boots
Contact Detail:
Boots Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (large store) in London
✨Tip Number 1
Get to know the company inside out! Research Boots, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for their brand and how you can help drive their success.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or turned around a tough situation. Being able to share these experiences will demonstrate your ability to lead and motivate others, which is key for a Store Manager role.
✨Tip Number 3
Don’t forget to showcase your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This will highlight your commitment to exceptional care, which is at the heart of what Boots stands for.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Boots family. Good luck!
We think you need these skills to ace Store Manager (large store) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for customer care shine through! We want to see how your passion aligns with our mission at Boots. Share specific examples of how you've inspired teams or improved customer experiences in the past.
Tailor Your Experience: Make sure to highlight your retail management and commercial experience in your application. We’re looking for candidates who can lead and deliver a company strategy, so be sure to showcase relevant achievements that demonstrate your ability to drive performance results.
Be Authentic: We value authenticity, so don’t hesitate to let your personality come through in your written application. Talk about what makes you unique and how you can contribute to our team culture at Boots. Remember, we want to get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will be reviewed by our in-house recruitment team, and you'll be one step closer to joining us in making Boots the world's best pharmacy-led health and beauty retailer!
How to prepare for a job interview at Boots
✨Know Your Store Inside Out
Before the interview, take some time to familiarise yourself with the store's layout, products, and services. Understand what makes this store unique and how it fits into the wider Boots brand. This knowledge will help you demonstrate your passion for the role and show that you're ready to lead and inspire your team.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you plan to motivate and develop your team. Think of specific examples from your past experiences where you've successfully led a team or improved customer service. This will highlight your ability to drive performance and foster a collaborative environment.
✨Emphasise Customer Care
Since exceptional customer care is at the heart of this role, come armed with examples of how you've gone above and beyond for customers in previous positions. Discuss how you would implement strategies to enhance customer experience in the store, showing that you truly understand the importance of keeping customers close to heart.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the store's goals, team dynamics, and opportunities for growth. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values and career aspirations.