At a Glance
- Tasks: Lead a team, drive store performance, and create a positive customer-focused environment.
- Company: Join Boots, a leading retail brand committed to inclusivity and growth.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Other info: Flexible travel across South East London during training; great career progression awaits!
- Why this job: Kickstart your retail leadership journey with hands-on training and real impact.
- Qualifications: Retail management experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
Contract: 12-Week Training Programme
Hours: 37.5 hours per week - weekday and weekend availability required
Location: Various stores across South East London
Are you ready to elevate your retail career? At Boots, we’re looking for strong, people-focused and commercially minded leaders to join our 12-week Store Manager Training Programme, designed to prepare you for full accountability of your own store.
During the programme, you’ll gain hands-on experience across a range of locations, learning from experienced leaders and building the capability to lead busy retail environments with confidence. You need to be flexible to travel between locations during the training period. Following training, opportunities are available across South East London.
Success in this role comes from decisive decision-making, consistency in approach, and a willingness to lead from the front. Reporting to the Area Manager, you’ll play a pivotal role in bringing energy, driving performance and building a strong culture of accountability and teamwork within your store. You’ll be trusted to set clear standards, manage performance confidently, and ensure your store operates safely, legally, and profitably at all times.
We welcome applications from experienced Store Managers, as well as ambitious Assistant Managers who are ready to step up, take on greater responsibility and accelerate their progression through structured training. This opportunity suits those who are confident operating in demanding environments and who are keen to move into store leadership, working with established teams and making an impact. If this sounds like you, we'd love to hear from you.
Key responsibilities
- Drive store performance across sales, standards, and operational KPIs
- Create a culture of accountability, ownership, and teamwork
- Handle challenging situations professionally and confidently
- Lead, coach, and performance manage a diverse team to deliver outstanding customer service
- Maintain high operational and compliance standards
- Manage stock levels and ensure the store is well-presented and fully stocked
- Implement training and development plans to enhance team performance
- Build a positive, motivated, and customer-focused environment
- Identify opportunities for improvement and implement change effectively
What you’ll need to have (our must-haves)
- Proven retail management and commercial experience in a customer-facing environment
- Resilient and calm under pressure, confident dealing with difficult situations
- Genuine interest in Pharmacy and willingness to learn, even without prior experience
- Strong decision-making skills and the ability to hold teams accountable
- Able to coach and develop individuals and teams
- Highly organised with the ability to bring structure and discipline to daily operations
- Pride in delivering high standards and continuous improvement
- Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results
It would be great if you also have
- Experience in a similar retail environment.
- Experience in pharmacy or pharmacy operations
Where your brilliance can take you
At Boots, we offer numerous opportunities for career development. You’ll be supported in your growth and have the chance to shape your future within our organisation. With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond. We’re looking for individuals with the ambition to progress, who see this as the first step toward managing big stores or developing into an Area Manager role in the future.
Rewards designed for you
- Boots Retirement Savings Plan
- Generous employee discount across Boots and partner brands for you and a family member
- Discretionary annual bonus
- Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
- Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
- 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday.
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, one of our team will review your application and may be in touch by phone to further discuss your application. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you soon. Be brilliant with Boots.
Store Manager - 12 Week Training Program - SE London employer: Boots
At Boots, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and development. Our 12-week Store Manager Training Programme not only equips you with the skills to lead effectively but also opens doors to numerous career advancement opportunities across South East London. With a strong emphasis on teamwork, accountability, and employee well-being, we ensure our staff feel valued and supported every step of the way.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - 12 Week Training Program - SE London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Boots on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the role of Store Manager. We want to see your leadership skills shine through!
✨Tip Number 3
Show your passion for retail and customer service during interviews. Share specific examples of how you've driven performance or improved team dynamics in previous roles. We love a candidate who can demonstrate their impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Boots family.
We think you need these skills to ace Store Manager - 12 Week Training Program - SE London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your retail management experience and any leadership roles you've had, as we want to see how you can drive performance and lead a team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how your background makes you a great fit for our 12-week training programme. Be genuine and let your personality come through!
Showcase Your Decision-Making Skills:In your application, give examples of how you've made tough decisions in previous roles. We’re looking for leaders who can handle challenging situations with confidence, so don’t hold back on sharing those stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people quickly. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Boots
✨Know Your Stuff
Before the interview, make sure you understand Boots' values and the specifics of the Store Manager role. Familiarise yourself with their approach to customer service and operational standards. This will help you demonstrate your alignment with their culture and expectations.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed challenging situations. Highlight your decision-making skills and how you've fostered accountability and teamwork in previous roles. This is crucial for a position that requires strong leadership.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle real-life retail scenarios. Think about times when you've improved store performance or dealt with difficult customers. Practising these responses can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training programme, opportunities for growth, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
